Sr Credit Services Analyst

Time Warner Cable Stamford , CT 06901

Posted 2 weeks ago

Posting Job Description


This position leads development and analysis of new Credit Services strategies, partnering with Credit Services subject matter experts, as well as operations partners to create new approaches and improve risk mitigation performance. The successful candidate will be responsible for generating the quantitative analysis necessary for data-driven business recommendations.


Create conceptual frameworks enabling the analysis of varied business problems

Gather business requirements. This individual will need to be able to quickly assimilate and organze large amounts of new information and produce professional products (using Microsfot Office tools)

Develop/select methodologies to derive answers to business problems.

Design and implement tests to determine strategy effectiveness, and analyze the results to develop recommendations on future strategy.

Use statistical techniques to build various predictive/explanatory models for such initiatives as: acquisition/risk management, customer retention, timeline events, and customer segmentation

Analyze data to provide meaningful insights. This individual must have strong data manipulation and interpretation skills, and be able to quantitatively assess business problems.

Create and maintain dashboards to periodically report on key risks and performance metrics

Professional present and articulate the business value of complicated analysis to a diverse group of stakeholders

Create presentations to help illustrate data in ways that are appropriate and easy for stakeholders to understand.

Clearly communicate analysis and complex concepts to non-subject matter experts orally and in writing.

Conduct interactions with a high degree of professionalism, using an interpersonal communication style that promotes progress through teamwork in a collaborative manner.

Provide leadership as a mentor to team analysts and cross-functional resources.

Perform other duties as may be requested by manager


Skills / Abilities and Knowledge

  • Advance skills in Excel, PowerPoint and Access

  • Excellent quantitative analysis skills

  • Detail oriented, self-motivated, proactive and results driven

  • Knowledge of ICOMS Billing System

  • Customer behavior modeling and scoring, especially in payment services or collections

  • Data visualization such as Micro Strategy and/or Tableau

  • Knowledge of basic ETL concepts and systems (SSIS, Informatica)

  • Ability to create conceptual frameworks enabling the analysis of varied business problems

  • Excellent communication skills, both written and verbal

  • Ability to plan, prioritize and organize effectively

  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, Cable billing system, etc)

  • Ability to research and analyze data as well as understand and document results, including the use of trend analysis

  • Knowledge of database or data analysis skills in the Telecommunications or related industry

  • Rapid data discovery and prototyping skills

  • Identify possible exceptions based on key risk factors

  • Ability to adapt to change

  • Knowledge of all functions and related tasks in the area of customer relations

  • Knowledge of cable television products and services

  • Knowledge of general accounting and billing procedures


  • Bachelor's Degree in Finance, Accounting, Economics, Information Systems, Computer Science or Engineering, paired with work experience.

Related Work Experience

  • 5+ years
  • Analytical and Reporting experience
  • 5+ years
  • Experience with SAS, SAS Macro, SAS Stat, Python or other analysis software
  • 5+ years
  • Data analytical skills using SQL, T-SQL, or PL/SQL (SQL Server or Oracle), NoSQL, Hadoop
  • 5+ years
  • Writing queries using SQL language


Office Environment

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Financial Analyst

Charter Spectrum

Posted 2 days ago

VIEW JOBS 12/4/2019 12:00:00 AM 2020-03-03T00:00 JOB SUMMARY Compiles and analyzes financial data and is responsible for developing integrated expense analyses, projections, reports, and presentations. Creates and analyzes monthly, quarterly, and annual reports and ensures financial information has been recorded accurately. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Plans and conducts complex studies to determine cost of business activities Recommends budget adjustments and other cost improvement measures Analyzes complex financial data and extracts and defines relevant information; interprets data for the purpose of determining past financial performance and/or to project a financial probability Reviews costs and performs cost benefit analysis related to projects and/or programs Performs complex statistical, cost, and financial analysis of data reported in the various accounting systems Develops financial reports for forecasting, trending, and results analysis Records, classifies, and summarizes financial transactions and events in accordance with generally accepted accounting principles Interprets financial transactions and events for users who must make economic or business decisions Applies a working knowledge of applicable laws and regulations; verifies documents for completeness and compliance with government and private agencies Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports Special projects as needed and performs other duties as requested by supervisor REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to analyze and interpret information Ability to communicate orally and in writing in a clear and straightforward manner Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to problem solve and model/forecast operation activity Knowledge of advanced accounting theory and procedures Knowledge of operating and capital financial statements Education Bachelor's degree in accounting, finance, mathematics or statistics Related Work Experience 4+ years of senior accountant, financial statement or financial analysis experience Charter Spectrum Stamford CT

Sr Credit Services Analyst

Time Warner Cable