Sr. Credit Analyst - Strategic Accounts - Hybrid

Sr. Credit Analyst

• Strategic Accounts

• Hybrid

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.

Scope

Responsible for all credit and collection activity for strategic dealers (credit limits greater than $200k) in assigned customer portfolio.

Major Responsibilities

• Monitor aging of assigned portfolio. Identify high risk / delinquent accounts and ensure appropriate collection action was taken. Action includes but is not limited to placing orders on hold and contacting customer for payment via email, fax, and/or phone. Document customer contact and collection actions taken in accounts receivable system and physical file as needed

• Make recommendations on accounts receivable reserve for accounts within assigned portfolio. Provide input when placing accounts with a collection agency or third party attorney.

• Facilitate monthly team calls with sales. Prepare and distribute data on high risk accounts for monthly calls. Notify sales of delinquent accounts and any actions being taken.

• Develop customer relationships and understand how customer fits into Company strategy. Possess knowledge of credit security instruments and have ability to approach customers for security and financial statements as needed.

• Respond to inbound customer, customer care, and sales escalation calls related to inquiries including but not limited to accounts receivable balance, past due issues, and credit limits.

• Review and analyze credit service bureau reporting regularly and recommend changes to credit limit or collection activates as needed.

• Build relationships with dealers in portfolio. Understand their business strategy and review and make recommendations to customer's LPR and any set-aside as needed. Review and understand customer financial statements. This will include reviewing and analyzing customer's balance sheets and income statements to determine appropriate risk and credit lines.

• Understands and demonstrates Essendant's Core Values and Guiding Actions.

• Performs other duties as assigned.

Skills/Knowledge Required

• Excellent working knowledge of credit security instruments

• Ability to approach customers for security and financial statements as needed

• Ability to assess financial risk and discuss with Credit Management, Sales Management and the customer.

• Strong working knowledge of credit/collections methods and tools

• Strong financial analysis skills

• Proficient in excel

• Excellent customer service skills

• Excellent communication skills, written and verbal

• Knowledge of SAP system preferred

Education and Experience

• Bachelor's degree in finance, accounting or business preferred.

• Minimum seven years experience required in B2B credit and collection, finance, or treasury; ten years preferred.

• Credit Management Certification preferred

Benefits:

• Health benefits (Medical, Dental, Vision)

• 401k with matching

• Company Holidays

• Overtime Pay for hourly employees

• Paid Vacation, Floating Holidays, and Sick Time

• Maternity and Parental leave benefits

• Employee discount

• Tuition Reimbursement

• Employee Assistance Program

Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.

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