Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sr Coordinator Sales Support

Expired Job

Trinity Industries Inc Navasota , TX 77868

Posted 3 months ago

Trinity Heads is searching for Senior Coordinator Sales Support for our Navasota, TX facility. This team member will support the sales team in administrative areas such as order processing, participate in the quote process, track transactions, prepare reports, respond to inquiries, expedite information requests and issue resolution.

What you'll do:

  • Handle incoming customer calls and make outbound calls as required to resolve customer issues, questions and concerns.

  • Proactively communicate any changes to delivery to sales team and customer.

  • Interacts with production schedulers to prioritize orders.

  • Coordinates with various internal departments to ensure timely delivery.

What you'll need:

  • Working knowledge of Heads products, or ability to acquire it quickly

  • Working knowledge of general office practices

  • Intermediate knowledge of computers and data handling systems from a user's perspective.

  • Good knowledge of Excel and/or scheduling software.

  • Good knowledge of Business English

  • Skilled in handling customers on the telephone; with the ability to communicate effectively, both orally and in writing

  • Ability to maintain effective working relationships with customers and division personnel.

  • 1-2 years previous experience in manufacturing sales or customer service/administration role is preferred.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
IT Support Engineer

Stgenetics®

Posted 1 week ago

VIEW JOBS 12/1/2018 6:25:40 PM 2019-03-01T18:25 <p>The IT technical support engineer monitors and maintains the computer systems and networks of an organization through installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone, remote connection or in person. This is a key help desk role, supporting locations in Wisconsin.</p> <p><br /> <strong>Responsibilities</strong></p> <ul> <li>Install and configure computer hardware operating systems and applications</li> <li>Monitor and maintain computer systems, networks and supporting hardware</li> <li>Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues</li> <li>Troubleshoot system and network problems, diagnosing and solving hardware or software faults</li> <li>Replace parts as required</li> <li>Provide support, including procedural documentation and relevant reports</li> <li>Follow diagrams and written instructions to repair a fault or set up a system</li> <li>Support the roll-out of new applications</li> <li>Set up new users' accounts and profiles and deal with password issues</li> <li>Respond within agreed time limits to call-outs</li> <li>Work continuously on a task until completion (or referral to third parties, if appropriate)</li> <li>Prioritize and manage many open cases at one time</li> <li>Rapidly establish a good working relationship with customers and other professionals, such as software developers</li> <li>Test and evaluate new technology</li> <li>Conduct electrical safety checks on computer equipment.</li> </ul> <p><strong>Qualifications</strong></p> <p>Ideally Bachelor’s degree from any of the following areas</p> <ul> <li>Business information technology</li> <li>Computer networking and hardware</li> <li>Computer science</li> <li>Computer software development</li> <li>Information technology </li> <li>7+ years of experience in a similar position</li> </ul> <p><strong>Skills and Experiences Desired</strong></p> <ul> <li>Experience and knowledge in server administration (Windows, Red Hat/Ubuntu) and VMWare</li> <li>Experience in hardware/software management and monitoring systems (i.e. Solarwinds)</li> <li>Experience in customer service and Help Desk experience / Document and track issues via a ticketing system</li> <li>Knowledge of remote access solution support tools and techniques: VPN, Terminal Services, and TeamViewer, remote desktop connection</li> <li>Setup, configuration, and management of servers using windows, red hat and / or Ubuntu</li> <li>Experience with datacenters on a small scale</li> <li>Configure and install CAT5e /CAT6 cabling working with racks, patch panels cable trays, knowledge of pulling cables and termination, testing splicing</li> <li>Knowledge of routers and access point configuration</li> <li>Manage and create Active Directory accounts, network shares, and printing services</li> <li>Setup users within Active Directory</li> <li>Creation, configuration and setup of virtual machines using VMWare</li> <li>Familiarity with MS Office and other computer programs</li> <li>Install and configure Antivirus solutions</li> <li>Manage Microsoft Exchange client configuration and support</li> <li>Ability to think logically</li> <li>Excellent listening and questioning skills combined with the ability to interact confidently with clients to establish what the problem is and explain the solution</li> <li>Ability to work well in a team</li> <li>Problem solving skills</li> <li>Strong customer focus</li> <li>Ability to prioritize workloads</li> <li>Attention to detail</li> </ul> Stgenetics® Navasota TX

Sr Coordinator Sales Support

Expired Job

Trinity Industries Inc