Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sr. Coordinator, Sales Support

Expired Job

Cardinal Health Suwanee , GA 30024

Posted 5 months ago

Hours: 10:30 am - 7 pm , M-F

What Sales Support Administration contributes to Cardinal Health:

Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping onboard new customers or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives.

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Accountabilities:

  • Responsible for the West US Coast territory and directly supporting Sales Representatives

  • Answering inbound calls and on boarding new urology patients

  • Work with patients, referrals, and sales representatives to provide an outstanding first order experience for urology patients

  • Be a subject matter expert on the product line and answer questions and provide guidance on the order and re-order process

  • Working directly with Sales Representatives to provide order updates

  • Providing excellent customer service experience to first time patients in order to insure their confidence in our process and make a great first impression

  • Outstanding customer service skills and an ability to manage multiple stakeholders is vital

Qualifications:

  • Bachelors Degree preferred, or High School Diploma with equivalent experience

  • 3 years general business or customer service experience preferred

  • Strong verbal & written communication skills are essential

  • Experience working in the health care industry or with DME preferred

  • Customer service, problem solving and analytical skills required

  • Must have familiarity with health insurances, West Coast plans a plus

  • Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)

  • Intermediate knowledge of Excel is a plus

What is expected of you and others at this level:

  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments

  • In-depth knowledge in technical or specialty area

  • Applies advanced skills to resolve complex problems independently

  • May modify process to resolve situations

  • Works independently within established procedures; may receive general guidance on new assignments

  • May provide general guidance or technical assistance to less experienced team members

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technology Support Tech II IT Customer Service & Support

Gwinnett County Public Schools

Posted 6 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 License and Certification Qualifications: Valid Georgia driver's license required. Industry standard certifications related to desktop/laptop (OS, HW, SW) and user administration within a Microsoft Active Directory environment preferred. Education Qualifications: High school diploma or equivalent required. Bachelor's degree in related field preferred. Experience Qualifications: Five years of experience troubleshooting, supporting, and administering within a LAN/WAN environment including Microsoft Windows environment, PC\\laptop\\server hardware, and other related technology and AV peripherals required. Experience with anti-virus, fast ethernet, wireless connectivity, data backup and restoration, AV support, and network printing technologies preferred. In lieu of five years of experience, one year of experience with bachelor's degree in related field or two years of experience with CompTIA A+ certification and CompTIA Network+ Certification. Skills Qualifications: Strong ability to communicate and interact with internal staff and technology end users in a K-12 environment; ability to instruct others in the proper use of technology; strong time management skills; excellent decision making skills; ability to diagnose and resolve problems related to various technologies instructional and administrative; personal characteristics and professional competencies to work independently; ability to reason logically using human factor analysis; ability to work closely with local school and school district personnel to provide excellent customer service and support; ability to properly document with detail technology related occurrences via standard trouble ticketing tool or reporting application; and ability to act as a representative of Gwinnett County Public Schools. Primary Responsibilities: Provide on-site support to either a single school or multiple schools on a daily basis while maintaining and supporting break\\fix technology related issues in a timely manner as applicable to computers and other related technology and AV peripherals in local school(s) assigned via district approved ticketing system, assist with the implementation of technology at local schools, and support the administrative and local school instructional programs through technical support and troubleshooting while adhering to district policies, procedures, and guidelines. 1. Provide support to local school based users of technology. a. Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic networking services, peripheral devices, AV, presentation and broadcast equipment and other local school technology initiatives. b. Respond to incident reports as received from staff in a timely and professional manner. c. Utilize and maintain proficiency with current incident tracking system to manage and prioritize technology service. d. Isolate LAN/WAN connectivity issues and escalate as necessary. e. Perform and maintain any technology inventory driven by the district or state related to local school technology equipment using district provided resources. f. Maintain familiarity with various hardware and software applications available to users. g. Assist in providing on-site technical assistance and individual training/knowledge transfer to users. h. Initiate problem escalation after effectively performing level 1 technology repair and work in a collaborative manner with division personnel (level 2 and 3) or authorized vendors who are assisting in troubleshooting the problem. i. Maintain district technical standards. j. Drive the delivery of high quality, well-received, effective, and efficient service and support. 2. Collaborate with local school administration and the technology team on the planning, purchase, and deployment of local school technology initiatives. a. Assist the local technology team in the evaluation of technology initiatives related to classroom instruction and student learning from approved technology solutions. b. Serve on school technology committees to help develop long-range technology plans that fit the district's direction and plan as applicable. 3. Serve as an extended team member to the Information Management and Technology (IMT) Division in local schools. a. Document, submit, and appropriately update all problems and requests via district incident management tool and escalate when necessary. b. Participate in system-wide technology initiatives, rollouts, and district approved pilots and provide necessary technical feedback for proper pilot evaluation. c. Serve on system-wide technology committee to help develop long-range technology plans and/or procedural standards as requested. d. Participate in informational sessions and training pertaining to innovations in technology. e. Adhere to all policies, procedures, and guidelines. f. Maintain and update the Legacy Document for Enterprise Support Services Department for consistency of practice. 4. Assist in the planning and delivery staff development and training in the use of technology as required. a. Collaborate and assist the local school technology team in planning and delivering staff development and training in the use of technology. b. Assist in facilitating workshops, seminars, and training sessions with school staff to increase knowledge of hardware, software, networking, telecommunications, and peripheral devices for successful implementation into instructional process as needed. c. Assist the local technology team in selecting technology training courses. d. Assist in communication with school personnel to facilitate implementation of instructional technology initiatives and related school instructional goals. 5. Perform other duties as assigned. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands and fingers to handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, climb, crouch, or use/stand on a 6 - 8 ft. ladder. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee is required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Gwinnett County Public Schools Suwanee GA

Sr. Coordinator, Sales Support

Expired Job

Cardinal Health