For more than 11 years, Amazon Web Services ("AWS") has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the worldincluding the fastest-growing startups, largest enterprises, and leading government agenciesto power their infrastructure. Bussiness Technology & Solutions (BTS) is a diverse team that supports infrastructure and other foundational initiatives that span and support Sales, Marketing and Support teams within AWS.
The Sr. Custom Contract Specialist will support AWS Professional Services and AWS Legal by operationalizing the Statements of Work (SOW) contract creation process. We're looking for a motivated self-starter who's passionate about managing operational processes, analyzing trends and recommending and implementing process improvements.
This is a unique role, with similar functions to a business operations analyst and a contract analyst. The candidate will work side by side with AWS Legal to ensure SOWs meet legal requirements. Additionally, you will support AWS Professional Services by providing operational and administrative guidance, enabling them to provide an outstanding customer experience.
The successful candidate must be inquisitive, enthusiastic about technology, like being continually challenged, demonstrate sound judgment, and attention to detail. You should have an interest in working in a space, where legal meets business.
Own the SOW process, creating documentation, gathering approvals, tracking status and communication between key parties.
Retrieve and analyze data using Excel, Salesforce.com and other data management/BI Systems
Support weekly, monthly, quarterly and annual reporting
Proactively identify and implement operational improvements and enhancements that meet business requirements
Communicate daily with cross functional teams including Sales, Legal, Operations and Management
Recruit, onboard, train and influence Contract Specialists
Create and maintain standard operating procedures
Drive continuous process improvement while developing relationships for long term solutions
Conduct quality assurance audits
Become the SOW creation subject matter expert