Sr. Consultant, Technical Solutions (Remote)

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

• A track record of strong customer focus and client-facing experience.

• A self-starter with strong organization and resolution management skills.

• Strong leadership capabilities and interpersonal skills.

• Strong problem-solving skills.

• Deep understanding and experience with technical concepts.

• Be curious.

• Eager to learn. Eager to teach and share knowledge.

• Excellent written and verbal communication skills.

• Requires On-call rotational support as needed. If located on the East Coast this role may require that you have the ability to work West Coast hours to support as needed.

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• 4+ years of Payment Industry experience.

• 2+ years of disputes experience.

• Experience supporting Applications and Application Users.

• Scrum-certified or extensive experience with Scrum/Agile methodologies.

• Programming experience with web-based technologies. E.g., Java, HTML, XML, JSON, REST/SOAP.

• Experience with SharePoint, JIRA, and/or Wikis (Confluence).

• Experience working with cross-functional/cross-departmental teams.

• Executive-level written/verbal communication/interaction skills.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 106,400 to 192,950 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.