Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sr. Consultant, Salesforce Business Analyst - All Regions/Remote

Expired Job

Appirio Seattle , WA 98113

Posted 2 months ago

About Us

Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.

Brief Summary of Role

Appirio Business Analysts (BAs) are tasked with facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space, and supporting implementation work that follows. The BA will elicit current state pain points, and uncover gaps in CRM best practices. From the session output, the BA will lead design, with the delivery team, for a future state solution and be responsible for its approval and decomposition into user stories. When appropriate, they will also produce more detailed supporting materials such as business cases, business process diagrams, wireframes and other context diagrams.

As a Certified Salesforce Consultant, the Appirio BA should efficiently synthesize both technical and business information and present implementation needs and options confidently. The BA presents complex information equally well to a C-level audience or a developer community. The BA has hands on experience implementing Safesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.

Responsibilities:

Business Analysts will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement salesforce.com. Specific areas of concentration include:

  • Build a clear requirements development strategy for each customer engagement.

  • Strong understanding of Salesforce's capabilities and limitations and can clearly communicate those to customers.

  • Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.

  • Ability to organize and drive process reengineering sessions

  • Experience with Org Merge projects

  • Responsible for identification and inventory of customer process pain points and gaps in best practices.

  • Perform rapid analysis and decomposition of complex business information into technical process components.

  • Perform business process modelling, User experience modeling and basic technical architecture diagramming.

  • Can interpret technical and business strategy roadmaps and apply a detailed technical solution.

  • Comfortable building and demonstrating prototypes in Salesforce.

  • Strong presenter to C Suite level audiences as well as technical teams.

  • Comfortable with heavy involvement in user acceptance test planning.

  • Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

  • Has hands on experience in several mid-size, global implementations using salesforce.com in some of the following areas:

  • System Implementation & Adoption

  • Salesforce.com Sales Cloud

  • Salesforce.com Service Cloud (including CTI)

  • Salesforce.com Marketing Cloud

  • Salesforce.com Communities and Mobile

  • Salesforce.com Force.com platform development

  • Salesforce.com's Apex programming language

Education and Required Experience

  • Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience

  • 5+ years experience as a Business Analyst or Systems Consultant for a mid-to-large sized organization, or direct consulting expertise leading sales and marketing transformation projects

  • Experience with Salesforce.com configuration

  • Experience with Salesforce.com custom development

  • Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.)

  • Experience developing LOE's in conjunction with sales

  • Strong presentation and communication skills

  • Familiarity with enterprise integration tools and extract, transformation and load (ETL) tools

  • Familiarity with application development with Javascript, XML, HTTP, Java, C++, ASP, SQL

  • Located and able to work in the U.S. from a home office and able to travel up to 40-60%

  • 2 out of 3 of the following Salesforce.com consultant certifications; Sales, Service, or Community Cloud

  • NOT ELIGIBLE FOR VISA SPONSORSHIP

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Salesforce Sr Business Analyst (Seattle) Bluewolf

IBM Corporation

Posted 2 weeks ago

VIEW JOBS 10/30/2018 12:00:00 AM 2019-01-28T00:00 Job Description We are Bluewolf. As part of the IBM family, we are the next generation Salesforce consulting firm devoted to innovative design, technology and partnership to transform businesses and get our clients to the future first. We are currently looking for a skilled Senior Business Analyst to join our excellent team in Seattle. Our Senior Business Analyst works under the direction of the Project Manager to evaluate the business needs of our valued clients and create solutions to fuel their success. Key responsibilities for this role include: * Review, analyze, and evaluate business requirements and user needs * Collaborate with Consultants, Sr. Consultants, and Directors to design and implement systems that parallel overall client business objectives * Works under the immediate supervision of the Project Manager, and exercise independent judgment on small engagements or as a part of a team on enterprise projects With our award-winning services, we help organizations come up with simple solutions to their customer experience problems through customization across the entire Salesforce platform. Here at Bluewolf, we promote a company culture that thrives on collaboration, encourages creativity and empowers our employees to drive change. We are committed to the nurturing and development of our Pack by providing a wide variety of resources, support systems and professional development programs to fuel your success. The future is always now. Find out why your future should be with Bluewolf. Apply today to learn more! Required Education Bachelor's Degree Employment Type Full-Time Preferred Education None IBM Corporation Seattle WA

Sr. Consultant, Salesforce Business Analyst - All Regions/Remote

Expired Job

Appirio