Sr. Commercial Excellence Manager

General Electric Wyoming , WY 82072

Posted 1 week ago

Sr. Commercial Excellence Manager

  • GE Healthcare

  • Experienced

  • Posted 3/14/2019 12:54:47 PM

  • 3235855

  • Job Function: Sales

  • Business Segment: Healthcare Enterprise Digital Solutions

Location(s): United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Role Summary:

Strategic leader partnering with the region, developing and driving adoption of commercial processes, tools, initiatives and programs that increase sales productivity, growth, and attainment of quarterly goals. Lead and inspire a team and collaborate with regional sales leader, sales representatives, commercial leadership, and other cross-functional teams to drive alignment and change to accelerate impact. Inspect and prescribe for growth and provide strategic insights and recommendations.

Essential Responsibilities:

  • Develop and drive adoption of standard commercial processes and tools in region including account planning, SFDC, CPQ, etc.

  • Own forecasting in partnership with the Regional Sales Leader and Sales Managers

  • Use data and insights from the team to inspect health of the business and prescribe programs and initiatives where needed to drive improvement

  • Utilize reporting stack to provide commercial intelligence and insight

  • Collaborate with sales and commercial leadership to optimize: Account prioritization, segmentation, and classification, Sales methodology, Team selling of Market/Account Coverage, Pipeline creation, velocity, and conversion.

  • Own front-line win/loss analysis and partner cross-functionally to report up and out relevant insights

  • Own variable compensation strategy, deployment, and payment -partner with HR and Finance

  • Drive account planning methodology

  • Collaborate to develop a market share and share of wallet framework by account and territory

  • Participate in competency analysis

  • Identify enablement gaps and help deliver relevant training and content

  • Be the subject matter expert on tools usage SFDC

  • Identify and champion upgrade enhancement for the sales team

  • Own delivering feedback to product, marketing, services, and support team

  • Drive alignment with HCS commercial framework

  • Support Region by acting as the liaison for internal administrative and operational functions Finance, Legal, IT, Services, Support, etc. advise on challenges, opportunities, and requirements.

  • Work with sales teams, services, and support to monitor customer related operational activities to ensure Region maintains a high level of customer satisfaction

  • Lead and inspire a team of two

Qualifications/Requirements:

  • Bachelor's Degree (or a High School Diploma with 11 years experience in project management or leadership roles)

  • Minimum of 7 years of professional experience in project management or leadership roles

  • Experience influencing and collaborating across functions.

  • Experience building strong relationships as well as establishing expertise and inspiring others

  • Must be willing to travel

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

Desired Characteristics:

  • MBA or advanced degree (preferred)

  • Office located in the US (Chicago, Milwaukee preferred)

  • Proven ability to be both strategic and tactical

  • Leading through influence

  • Strong critical thinking and problem solving

  • Driving data-backed decisions

  • Strong teamwork and communication skills

  • Previous experience in enterprise software

  • Previous sales experience and/or experience working closely with sales individuals

  • Managing and prioritizing multiple projects, often through ambiguity

  • Effectively synthesizing large volumes of disparate information

  • Experience in other commercial functions: product, marketing, etc.

  • Strong direct leadership and team building experience

  • Ability to set a clear vision, priorities, and inspire

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Locations: United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

GE will only employ those who are legally authorized to work in the United States for this opening.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Claims Specialist II Commercial Casualty (Any Location)

Nationwide

Posted 2 days ago

VIEW JOBS 3/23/2019 12:00:00 AM 2019-06-21T00:00 If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk. Number 54 on the Fortune Magazine 100 Best Places to Work. * This position can be staffed in any geographical location (AWE - work from home environment) or within the following Nationwide Offices (Harrisburg, PA, Raleigh, NC or Westerville, OH), supporting the Commercial Casualty Claims Department. The position "reports into" the Westerville, OH office/team. * Prior casualty claims experience is required. * The salary grade / payband is an E4. JOB SUMMARY: Handles to conclusion moderate to serious commercial bodily injury and/or property damage claims. Promotes and provides ""On Your Side"" customer service. Makes decisions within maximum authorization; recommends settlement values in the disposition of moderate and sometimes serious and complex claims. Adheres to high standards of professional conduct while providing delivery of superior claims service. Job Description RELATIONSHIP: Reports to Reports to Claims Manager DIRECT REPORTS: None JOB RESPONSIBILITIES: 1. Handles to conclusion commercial claims involving moderate to severe bodily injury and/or property damage with little to no direction and oversight. Makes decisions within delegated authorization; recommends settlement values in the disposition of moderate and sometimes severe and complex claims. Adheres to high standards of professional conduct while providing delivery of superior claims service. 2. Determines proper policy coverages and applies best claims practices to conclude assigned cases in accordance with company guidelines. Adheres to high standards of professional conduct while providing delivery of superior claims service. 3. Opens, closes and adjusts reserves in accordance with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary. In accordance with Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures. 4. Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars and/or training sessions. 5. Maintains current knowledge of local industry repair procedures and local market pricing. 6. Submits severe incident reports, reinsurance reports and other information to claims management as needed. 7. Partners with SIU and Subrogation to identify fraud and subrogation opportunities. 8. Delivers a positive On-Your-Side customer service experience to all internal, external, current and prospective Nationwide customers. 9. Serves as a mentor to less experienced claims associates and assists with training/presentations as assigned by claims management. 10. Other duties as assigned. JOB REQUIREMENTS: Education: Undergraduate studies in business administration or related field preferred and/or relevant experience Licenses/Designations: State licensing where required. Successful completion of required/applicable claims certification training/classes. Experience: One to three years casualty claims handling experience, with at least two years commercial casualty claims preferred. Knowledge: Demonstrated knowledge of best claims practices to resolve moderate to severe bodily injury and/or property claims. Knowledge of all lines of property/casualty insurance. Ability to operate various claims systems and related software. Skills/Competencies: Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to successfully negotiate commercial property claims of moderate to serious nature. Command of written and verbal communication skills for contact and/or negotiation. Organizational skills to effectively establish work priorities in accordance with Best Claims Practices. Ability to operate a PC and related software. Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors. Staffing Exceptions to the above Minimum Job Requirements must be approved by: Business Unit Executive and Human Resources. JOB CONDITIONS: Working Conditions: Inside or field claims environment. May require ability to sit and use telephone and personal computer for extended periods of time. Representatives may be required to operate an automobile and have a valid driver's license with a safe driving record. Must be able to make physical inspections of accident scenes and property loss sites. Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Must be able to work out-of-doors in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Job Evaluation Activity: Edited 5/2/11 JTG Additional Job Description * This position can be staffed in any geographical location (AWE - work from home environment) or within the following Nationwide Offices (Harrisburg, PA, Raleigh, NC or Westerville, OH), supporting the Commercial Casualty Claims Department. The position "reports into" the Westerville, OH office/team. * Prior casualty claims experience is required. * The salary grade / payband is an E4. Nationwide Wyoming WY

Sr. Commercial Excellence Manager

General Electric