Req ID#: 14605BR
The Sr. Cloud Engineer role is primarily responsible for infrastructure and server engineering tasks that requires complex original problem solving. This role works to design and implement new technology and improve the delivery of current infrastructure and server services. The role also is a final escalation point for the infrastructure support team before involving vendor support.
Lead technical problem-solving activities to quickly diagnose problems and restore services as directed.
Author and peer review plans related to updating firmware, hypervisor components, and software for cloud-based infrastructure.
Opening tickets with vendors to resolve issues once all internal diagnostics have been completed.
Authoring documentation related to technology implementation tasks.
Evaluate new and evolving technologies to provide technical feedback.
Designing and authoring cloud automation scripts and workflow.
Mentoring peers and Service Desk on reactive and proactive support tasks, policies and best practices.
Providing consultative services to business units as well as other teams within the IT organization.
Required: Education: Bachelors (or equivalent experience)
Experience: 10-15 years of relevant IT engineering experience
Has an advanced understanding of business complexities, problems or opportunities & applies leading knowledge, skills, & experiences to successfully manage project cost, schedule, and scope.
Under limited direction, identifies group level challenges and recommends solutions. Solves difficult business problems through both effective use of financial and technology management while utilizing human resource management.
Has the courage to explore new or improved capabilities. Accepts feedback from supervisors and peers and learns from failures. Expresses thoughts and opinions in a productive manner about improvements in capabilities. Instills confidence in junior and senior members of the team.
Is highly effective in interacting with peers, teams, business partners, and management to influence and drive business decisions. Utilizes proper latitude and autonomy.
Be Candid but Authentic & Sincere: Speak openly but professionally
Be Intellectually Curious: Ask good questions, listen & understand, be prepared
Strive to be the Best Version of Yourself: Own your career & development
Act with Focused Velocity: Be responsive, time is critical
Do What you Say You Are Going to Do: Be personally responsible
Execute as One Team: Be collaborative, value diverse perspectives
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Please view the electronic