Perform special projects or tasks in a timely manner, as assigned by Team leader or Management. The role requires an understanding of Cloud Technologies and Services, Agile methodologies (Scrum, Kanban), and IT Operations based on ITIL Framework. The role's primary focus is to provide build and operations expertise with a high focus on automation in areas such as performance, monitoring, logging, security, backups/HA/DR, compliance, and ensuring the operations processes and standards are maintained in production. Other duties include documentation and service request fulfillment.
Demonstrates the ability to perform database troubleshooting of various types of issues, including performance, stability, and operational.
Models/implements preventative and proactive monitoring in the database environment and provide it to application teams.
Collaborates with projects teams and assists with design, execution, and implementation of projects requiring database deliverables.
Develops capacity forecasts based on utilization of the database environment, including storage.
Assists with the creation, implementation, and enforcement of enterprise standards around database technologies.
Support automation solutions for source, deploy, pipeline, configuration management
Work with development and product management teams to transition and operate cloud-based workloads
Continually review and recommend improvements to operational processes and procedures
Look for opportunities to automate anything and everything
Ensure Monitoring and Alerting Standards are tested in transition and followed in production
Ensure migrated workloads maintain compliance with Security and Governance standards
Ensures the health of the service meets defined service level expectations
Participate in incident management and communications, including follow-up with problem resolution post-mortem, and process improvement
Ability to apply critical thinking to all aspects of the position
Detail oriented with excellent documentation skills/methodologies, who is able to successfully manage multiple priorities
Experience with AWS and GCP, certification desires
Experience with Enterprise ITIL Processes
Excellent organizational skills, and oral and written communication skills
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.