Sr. Client Delivery Program Manager

Flex San Jose , CA 95111

Posted 4 months ago

Job Description: Do you want to want to be part of the Digital Health revolution that's changing the face of healthcare? Are you passionate about the convergence of the Internet of Things (IoT) and healthcare and the important role that big data and analytics are playing in improving patient outcomes? Then come join us at Flex Digital Health. (https://flex.com/expertise/digital-health). We are a start-up comprised of experienced digital health professionals focused on accelerating the digital transformation of healthcare. Our solution, BrightInsight, is a medical-grade IoT platform that integrates data from connected medical devices or therapeutics and delivers real-time intelligence and actionable insights.

The Digital Health Sr. Program Manager will be based in San Jose and is a multi-functional role. In this role, you will be responsible for leading a team of cross functional experts in the delivery of customer focused Digital Health solutions and support the development and implementation of the project, pricing and program and culture strategies in order to continue to deliver value to the business and our customers.

We are looking for someone who demonstrates:

  • Intense collaboration

  • Passionate customer focus

  • Thoughtful, fast, disciplined execution

  • Tenacious commitment to continuous improvement

  • Relentless drive to win

Here is a glimpse of what you'll do:

  • Be the primary counterpart to the client's program management and leadership team responsible for delivery of the engagement

  • Monitor and track that project and program deliverables are met. Organize, plan and direct program schedules and budgets

  • Product development planning: ensure quality and accuracy of integrated project plans encompassing all cross-functional activities (HF, SW, HW, ME, App development, Cloud, Business Dev., Product )

  • Track relevant metrics and drive action items based on results.

  • Review program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program

  • Create programmatic templates that can be leveraged across customer engagements

Here is some of what you'll need (required):

  • 8-10 + years of experience; 5+ years in program management

  • Bachelor's degree in business, healthcare or related industry

  • Experience in in Pharma or Medical Device field;

  • Experience in management consulting

Here are a few of our preferred experiences:

  • MBA preferred

  • digital health experience is a plus

  • Experience in a start-up

Here are a few examples of what you'll get for the great work you provide:

  • Full range of medical benefits, dental, vision

  • Life Insurance

  • Matching 401K

  • PTO

  • Tuition Reimbursement

  • Employee discounts at local retailers

Job CategoryOperations

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accesibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

The information we collect:We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier.


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In this role, you will be responsible for leading a team of cross functional experts in the delivery of customer focused Digital Health solutions and support the development and implementation of the project, pricing and program and culture strategies in order to continue to deliver value to the business and our customers. We are looking for someone who demonstrates: * Intense collaboration * Passionate customer focus * Thoughtful, fast, disciplined execution * Tenacious commitment to continuous improvement * Relentless drive to win Here is a glimpse of what you'll do: * Be the primary counterpart to the client's program management and leadership team responsible for delivery of the engagement * Monitor and track that project and program deliverables are met. Organize, plan and direct program schedules and budgets * Product development planning: ensure quality and accuracy of integrated project plans encompassing all cross-functional activities (HF, SW, HW, ME, App development, Cloud, Business Dev., Product …) * Track relevant metrics and drive action items based on results. * Review program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program * Create programmatic templates that can be leveraged across customer engagements Here is some of what you'll need (required): * 8-10 + years of experience; 5+ years in program management * Bachelor's degree in business, healthcare or related industry * Experience in in Pharma or Medical Device field; * Experience in management consulting Here are a few of our preferred experiences: * MBA preferred * digital health experience is a plus * Experience in a start-up Here are a few examples of what you'll get for the great work you provide: * Full range of medical benefits, dental, vision * Life Insurance * Matching 401K * PTO * Tuition Reimbursement * Employee discounts at local retailers Job CategoryOperations Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. 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Thank you for considering a career with Flex. The information we collect: We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. Your details will be provided to the entity you are applying for a job with. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier. We will process your data in accordance with our recruitment privacy notice. 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Sr. Client Delivery Program Manager

Flex