Sr. Claims Examiner - Global Cyber Risk And Privacy Liability

Markel Corporation Los Angeles , CA 90009

Posted 2 weeks ago

Company Information:

What we look for

Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of

customer service and help maintain our position as a leader in the global marketplace.

Markel Style

The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

Job Summary:

This position will be responsible for the resolution of high complexity and high exposure claims. The position will have increased responsibility for decision making within their authority and work with minimal oversight.


  • Investigate, negotiate and settle complex primary and excess policy cyber and privacy liability claims.

  • Investigate and analyze coverage under primary and excess cyber policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.

  • Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.

  • Communicate with underwriting as needed to manage claims and to alert of any significant developments.

  • Promptly communicate with Unit and internal partners on adverse developments and provide information on pertinent issues affecting the cyber product lines and coverages.

  • Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.

  • Maintain and adhere to Markel's guidelines and procedures.

  • Ensure proper adherence to internal reporting requirements.

  • Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager.

  • Participate in agent related functions and meetings as required.

  • Actively participate in the ongoing training and development of the claims examiners as indicated by Claims Manager.


  • 5+ years of cyber or professional liability claims experience or litigation required. Excess liability (quota share, first layer and high layer) claims or litigation experience a plus.

  • College degree and/or professional designation required, JD preferred.

  • Excellent written and oral communication skills.

  • Sound comprehension of insurance coverage posed by cyber and excess liability policies.

  • Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.

  • Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.

  • Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.

  • Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.

  • Ability to proactively self-manage a high volume caseload.

  • Travel required as necessary (approximately 20%).

"Why work for us?"

Diversity and inclusion

Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement

Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Stylesome of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.

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Sr. Claims Examiner - Global Cyber Risk And Privacy Liability

Markel Corporation