As a Senior Delivery Consultant, you will consult with clients during implementations to deliver client-specific venue configuration, testing, and training. As a member of this team, you are responsible for consulting with clients on current workflows and configurations, upgrade implications, system changes and enhancements as well as ongoing system maintenance. In addition, you will complete client-specific design, configuration and troubleshooting with appropriate tools, complete full solution build with accountability for build quality score and follow up actions as well as apply and suggest improvements to implementation methodology and consult on complex configuration decisions. As a member of this team, you will develop and execute test plans and test script execution and note changes in end user functionality while also reviewing new defects, write steps to test, outline information for change requests and notify clients. Finally, your responsibilities will also include navigating across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement while also leveraging internal and external resources to deliver problem identification and resolution. This team's main concentration is in the areas of patient scheduling/registration/coding/patient accounting. We also are responsible for all areas within the Ambulatory(physician practice and radiology) arena.
Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Bachelor's degree in Business, Management, Marketing, Finance, Mathematics, Sciences, Health Care Administration, Communications or related field, or equivalent relevant work experience
At least one year of systems management or implementation work experience
At least 1 year of health care information technology project management, sales or consulting work experience
A least 3 years of systems management or implementation work experience
Healthcare IT experience in a Hospital
Registration, scheduling, or patient accounting experience
Allscripts STAR or Cerner Registration management experience