Oversee and coordinate the operational aspects of ongoing Customer & Product Support projects. You will serve as liaison between project management and planning, project team, and line management.
You will review status of projects and budgets. You will coordinate schedules and deliver status reports. You will assess project issues and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers.
Help Resideo be the customer's top choice by supervising an efficient and effective Customer & Product Support function
Empower Company's ability to timely respond to customer demands by coordinating efforts of different teams
Build up your business acumen while learning to address customer needs Job Activities Project Management
Facilitate Team Alignment
Deliver Status Reports
Qualifications YOU MUST HAVE:
Bachelor's degree, or equivalent. Some experience in the field.
Significant experience applying best practices in Customer & Product Support
Excellent organization skills
An ability to train others
An ability to direct and motivate a team
An ability to work with diverse teams (professionals, technical, etc.)
Resideo Technologies, Inc.