Sr. Business Systems Analyst - Erp, Order To Cash Jr-210008

Ellie Mae, Inc. Atlanta , GA 30301

Posted 3 months ago

Ice Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. Ice Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit IceMortgageTechnology to learn more.

We are seeking a dynamic Senior Business Analyst for IT Enterprise Back Office Applications (specifically for Financials) to join our tightly knit, high-energy Information Technology (IT) Organization to support the delivery & implementation of technology solutions primarily across NetSuite and transitioning out of Workday Financials. This role will report to the Sr. Director of IT Back Office Applications and be based in Pleasanton, California. This individual will be responsible for the planning, analysis, design and delivery of solutions primarily focused on enterprise wide Lead to Cash transformation initiative, any connecting integrations as well as driving the scoping and planning for solutions on new technologies to support the Back-Office Organization. This individual must be engaging and consultative in his/her approach to work with effective communication skills. In short, you will never be bored. You will challenge yourself with a wide variety of projects and you will have many opportunities to make a positive impact and grow your career.

Our Ideal Candidate

You are a passionate, energetic, organized and collaborative experienced Business Analyst with outstanding intellectual curiosity, clear communication, strong Finance business processes knowledge and the ability to influence cross functional IT teams. You are a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to details), and enjoy working in a fast-paced, dynamic environment that exceed customer expectations.

You can understand the big picture, including best practices, as well as an ability to apply a disciplined and detail-oriented approach to execution. You can operate and thrive in a fast-paced environment, have a strong work ethic and love technology as well as business processes. You show initiative, can prioritize, influence and execute.

Job Functions & Responsibilities

  • Serve primarily as Financials Order to Cash go-to Business Analyst, responsible for the Scope, design and delivery of technology Solutions that optimize and enable our Finance Organization. This also includes staying updated with technology releases and road-map and identify opportunities to leverage new features and functionality to improve business processes.

  • Responsible for transition of Workday Financials to NetSuite for Order to Cash and its integrations with external systems such as

  • Support the relationship with the Finance Organization, utilizing proactive account management strategies, and develop strong business relationships

  • Collaborate with stakeholders to gather, analyze and document information needs and functional requirements.

  • Lead business analysis and modeling activities by interviewing process owners, users and other stakeholders to identify business processes, evaluates the current process and workflow for various business functions; document findings and recommends improvements.

  • Translate business requirements into functional requirements and work closely with technical team on any technical components

  • Act as a liaison between Project Sponsors/Stakeholders and technical teams. Lead cross-functional teams to deliver business and technical requirements, business rules, concept maps, process maps, user flows, acceptance tests, and system upgrades primarily for NetSuite Financials (Order to Cash).

  • Plan and manage small/medium complexity projects/initiatives

  • Resolve issues between stated business requirements and what is technically feasible by identifying issues, evaluate alternative systems solutions with system designers and users and communicate the end result.

  • Decompose large work items/stories into smaller independent components. Lead work sessions with technical team members to address questions or issues etc.

  • Work with the business units to develop test plans and procedures, to validate & test the application design, define acceptance criteria with the overall project team.

  • Create and support a variety of reports utilizing appropriate reporting tools. Prepare regularly scheduled reports and ad-hoc reporting as required for the Finance Organization.

  • Follow the incident/enhancement/change management process using ServiceNow, Jira etc


  • Minimum of 7 years of demonstrated experience as a Business Analyst supporting Finance organization

  • Extensive business process knowledge, configuration and hands on experience (minimum of 5 years) with Order to Cash (Revenue Management, Receivables, Invoicing)

  • 5+ years' hands-on Financials experience in NetSuite or equivalent ERP application.

  • Experience supporting Billing and Revenue recognition processes and applications in a High Tech vertical, subscription revenue environment.

  • General knowledge and understanding of Finance processes (like Procure to Pay, Order to Cash, Revenue), procedures and policies in order to translate business requirements into system.

  • Experience handling cross-functional projects with applications like Salesforce, banks (AR lockbox), Tax systems (like One Source, Avalara) etc

  • Strong interpersonal skills, written and verbal communication, and facilitation skills

  • Self-motivation, proactive and willingness to learn with a strong sense of accountability and a proven track record of delivering results

  • Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to details and possess excellent analytical, problem solving and customer service skills

  • Must be able to troubleshoot, resolve and communicate solutions for system issues to the business.

  • Experience in business requirements gathering, process analysis and design, gap analysis, functional design specifications, system configuration, and development of system tests, procedures and documentation

  • Undergraduate degree in Finance, Business, IT or a related discipline


Ice Mortgage Technology is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Business Systems Analyst

Change Healthcare Inc.

Posted 1 week ago

VIEW JOBS 9/10/2021 12:00:00 AM 2021-12-09T00:00 Sr. Business Systems Analyst Overview of Position Change Healthcare is an innovative company, providing industry-leading software and services solutions to both chain and independent pharmacies, is hiring high-energy professionals to contribute to our success. We are looking for experienced Sr. Business Systems Analyst to join the team. The Sr. Business Systems analyst will work as part of the IT staff to assist in developing and implementing solutions that meet operational needs within our organization. Candidates must be interested in working in a fast-paced, evolving, and exciting environment. They must be pro-active self-starters, have excellent problem-solving skills and require minimal supervision. This position will interface directly with executives and customers as well as a wide range of software development experts, so excellent communication and people skills are required. What will be my duties and responsibilities in this job? * The BA is responsible for onboarding new clients from the technical standpoint (Transaction mapping, insurance crosswalk, ETL process set-up). * Maintaining existing customers by providing visibility into the business KPIs, inventory trends & processing custom batch processes (account recalls, vendor data extracts etc.). * Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. * Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. * May provide consultation to users around automated systems What are the requirements needed for this position? * 4 years' experience in Project Management/Business Systems Analysis in Healthcare, preferably within Revenue Cycle. Bachelor's degree in Business preferred or equivalent experience in project management. * PMP Certification is preferred; not required. * EPIC Certification is preferred; not required. What other skills/experience would be helpful to have? * CRCR Certification is a plus. * Experience with EPIC, Cerner, Meditech, Connance or other EMR tools is strongly preferred * Experience with SQL Server desired What are the working conditions and physical requirements of this job? General office demands, remote work environment. How much should I expect to travel? Less than 10% travel involved. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. #RemoteWork #WorkFromHome #AccountManagementJobs #TechnologyJobs #StrategyJobs #DataAnalyst/Jobs #DataReporting/Jobs #SQL/jobs Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted. Click here to view our pay transparency nondiscrimination policy. California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws. Change Healthcare Inc. Atlanta GA

Sr. Business Systems Analyst - Erp, Order To Cash Jr-210008

Ellie Mae, Inc.