Sr Business Process Manager

Verifone Systems, Inc. Clearwater , FL 33755

Posted 3 months ago

For over 35 years, we've been making history. Now, we're creating the future.

Techs on the beach

On April 14, 1981, in Honolulu, Hawaii, William "Bill" Melton incorporated a new tech company. The original intention was to provide a recourse for retailers who'd been swindled by people handing out bad checks. Bill's product was a kind of verification device using phone linesa verification phone.

But then a pivot. The credit card industry was relatively new at the time and processing was still being done with carbon paper.

Bill saw a way to reduce costs for companies like Visa and MasterCard, while capitalizing on this new technology. Instead of verifying checks, we would provide local businesses a means to electronically process credit card payments. And thus, the Verifone payment device was born.

Now, Verifone is one of the world's largest POS terminal vendors and a leading provider of payment and commerce solutions. We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.

"We believe excellent work comes from incredible people. We've established a team with dedication to committed support and unmatched expertise.

Whether it's building significant client experiences or paving the way for the future breakthrough in payment technology, Verifone is a place where growing your career means making a global impact. Let's shape the future of commerce together."

Essential Duties and Responsibilities:

Sr. Business Process Manager


Creates and develops project scope and schedules. Plans and assigns resources to associated tasks and deliverables

Advise and consult with other departments on issues, concerns, problems, and questions

Manages resources, communications, and timelines of projects/programs.

Conducts kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.

Conduct working sessions or status meeting to keep project on track and leadership informed of progress

Demonstrate business skills with the ability to effectively negotiate priorities across multiple groups/teams

Manages changes to the project scope, project schedule, and project costs to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance

Identifies high-level risks, assumptions, and constraints and implements approved actions and workarounds to minimize the impact of risks on the project

Communicate any operational, development or resourcing roadblocks to leadership

Creates/implements solutions to obstacles/challenges throughout the course of the project

Facilitates solutions across portfolio of projects, leveraging experiences and lessons learned

Develops and maintains relationships with stakeholders beyond Finance and IT, including (but not limited to) Operations, Order Management and Legal to cover any all potential downstream implications of the project

Responsible for communicating committed deliverables and delivery plan

Day-to-day management of client finance transformation activities and leads teams focusing on deployment and process optimization

Troubleshoots/escalates initiative issues to resolution

Develops Key Performance Indicators (KPI's) for managing projects

Analytical/Decision Making Responsibilities

Ability to clearly articulate both problems and proposed solutions

Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution


Minimum 3-5years of Accounting/Finance experience

Bachelor's degree in Accounting/Finance

Ability to understand the vision and then successfully translate that vision into executable steps to transform finance

Flexibility and adaptability; ability to work in ambiguous situations

The ability to interact and communicate with a diverse set of stakeholders at multiple levels within the organization

Excellent communication (written and oral) and interpersonal skills

Understanding or Experience with project management methodologies (Traditional or Agile)

Understanding of one or more End to End business processes: Procure to Pay, Order to Cash, Record to Report, Acquire to Retire.

Location: Clearwater, Florida

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Sr Business Process Manager

Verifone Systems, Inc.