Sr. Business Continuity Manager

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position will be responsible for providing hands-on subject matter expertise in support of the Business Continuity program. Reporting to the Director of Business Continuity, this is a highly visible position that will collaborate with staff at all levels of the organization in order to implement a sound, proactive and comprehensive Business Continuity program that will enable Early Warning to plan for and respond to a business interruption event. In addition, the position will assist leading strategic planning of the BCM program. This may include coordination with senior leaders and executive stakeholders both inside and outside the organization.

The responsibilities of this position includes but is not limited to leading the execution of the Business Continuity Lifecycle which provides a framework for a common enterprise approach for the governance, development, execution and sustainability of the BCM Program. This role includes but is not limited to being tactical in conducting organizational research; performing and evaluating business impact analyses and risk assessments; developing program policies, plans and procedures; coordinating testing and exercise activities; and providing training and awareness communications.

Essential Functions

• Coordinate senior level projects and activities that may include but is not limited to Crisis Management, Disaster Recovery, vendor relationships, etc.

• Coordinate and monitor all project management activities to execute all phases of the full Business Continuity program lifecycle

• Develop policies, procedures, templates, standards and documentation in support of the deployment, management and sustainability of the program

• Monitors and reports on the execution of the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing, education and awareness. Ensures the maintenance of a continuous improvement methodology and updated response and recovery plans.

• Create and communicate program requirements and processes, and provide consulting/advisory support to help the business meet expectations

• Perform regular reviews and updates to all program materials in order to ensure that the quality and accuracy of all program documentation is maintained

• Research and incorporate both industry and corporate best practices into the Business Continuity program methodology as appropriate

• Perform continuous monitoring of program activities in order to identify areas of opportunity for improvement, cost reduction and enhanced operational efficiency

• Maintain accurate and complete program performance metrics and develop management reports as necessary

• Prepare and deliver program results to support the business units in prioritization and management of the program life cycle phases

• Providing leadership to and serve in a rotating capacity for other BC team members

• Track, monitor, report and respond as required to internal and external audits

• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Bachelor's degree and a minimum of 10 years' experience in Business Continuity Management

• Experience and leading audit and regulatory requirements programs successfully

• Experience and leading 3rd party validation programs successfully

• Initiated, developed, and managed high profile and senior level projects and programs successfully

• Advanced experience in developing and leading Crisis Management program and teams,

• Ability to create and develop new programs from initiation stage

• Has successfully managed and coordinated complex situations, crisis events, and incidents

• Disciplined program, project and time management skills with the proven ability to work in a cross functional, matrixed and diverse workforce environment

• A self-starter, highly motivated individual with the ability to work independently or in a collaborative team environment

• Detail orientated and disciplined to solve complex problems with the ability to resolve issues and drive solutions that create win-win situations

• Ability to lead and manage multiple tasks and projects in a fast paced environment while ensuring the security, confidentiality and integrity of sensitive data

• Excellent coaching, teaching and training skills that have the ability to easily convey program concepts, procedures and methodologies

• Budget and contractor management skills

• Proficiency in working with the Microsoft Office tool suite

• Work with full latitude for independent judgment

• Background and drug screen

Preferred Qualifications

• Certifications in Business Continuity Professional Programs (CBCP, CBCI, MBCP)

• Project Management Professional (PMP) certification

• Knowledge and experience in third party validation

• Knowledge and experience in audit tracking and response

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $130,000 - $145,000.

New York, NY/ San Francisco, CA in USD per year is: $1400,000 - $160,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

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Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage

- Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan

- Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off

• Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.