Sr. Business Consultant

Position Title

Sr. Business Consultant

Location

Virtual

Overview

The JDA Sr Business Consultant provides process and functional product expertise on customer implementations of JDA's solutions. They work closely with the customer to understand their business needs and align a quality solution that adds business value.

Responsibilities

• Ability to prepare and deliver presentations for user, management, and executive level audiences

• Provides advice to customers regarding industry best practices and process methodology building trust

• Participate in business process analysis/design, construction, validation, and deployment phases of the project. Understands how the JDA solutions within area of focus can be configured and delivered to better facilitate customer business processes

• Develops functional specifications of sound design for modifications, interfaces, reports and screens that achieve customers' business objectives

• Creates and modifies procedural and system documentation throughout the project

• Develops and executes test scripts to ensure JDA software consistently meets the customer's business objectives

• Provides non-technical support during the "go-live" period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity

• Recognizes and highlights incremental revenue opportunities with existing customers / projects

• Serves in a supporting functional role while attending and contributing to key meetings between the JDA project stakeholders, customer stakeholders, and corresponding leadership teams

• Ensures knowledge transfer is conducted with key customer project team

• Communicates business cases to PMG and PD regarding customer specific needs related to product functionality and enhancements

• Communicates the value proposition of JDA's solutions to our customers

• Clearly understand customer's business requirement and clarify any misunderstanding between different business users

• Escalates issues that may have negative scheduling or financial impact

• Estimates specifications accurately

• Works with project team to understand and help to provide detail functional requirements from functional specifications

• Works closely with the customer team to guide them through all phases of the project

Qualifications

• Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline; MSc/PhD. in Industrial Engineering, Warehouse & Logistics, Operational Research, Management or related field preferred

• Supply chain execution experience in retail, manufacturing and 3PL businesses

• Familiar with warehouse processes

• Ability to manage customer expectations inregards to functional issues

• Strong analytical and problem-solving skills

• Excellent presentation and organizational skills

• Excellent communication skills (both written and verbal)

#LI-Remote

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• Wellbeing Days

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.