Sr. Business Analyst, Technology & Transformation

Responsibilities include, but are not limited to:

• Lead the work of the Business Process Analyst team -- Assist in the training, mentoring, interviewing and performance feedback of staff.

• Document business and functional requirements, including current state and target process and data flow in relation to projects impacting Dep Ops. Implement process improvements, quantify and track efficiency gains.

• Assess the impact of changes on existing organization and business processes and ensure all interdependencies are identified.

• Work with Dep Ops production team to develop project acceptance criteria and test scripts.

• Manage day to day project requirements including ensuring resource availability, following up on open items and facilitating coordination with other departments when necessary.

• Provide thought leadership on business process excellence and continuous improvement. Assist in creating a culture of continuous improvement.

• Maintain strong, mutually respectful working relationships with internal business partners and external vendors / contractors, within a complex program that aims to transform many of the core processing systems of the bank.

• Assist management in the capture, analysis and presentation of data to support the taking of business decisions.

• Collaborate with members of the Central PMO to drive requirements and keep progress on track for multiple work streams within a complex business transformation program.