Sr Business Analyst, HR Workday

Service Center

CSCS TX

Job Summary

Act as liaison between business users and IT organization in support of applications and process improvements

Essential Job Duties

• Interpret and functionally design integration solutions between various systems including Workday, HCM Payroll, Time Tracking

• Assist in the acquisition and merger process to include data conversions and process re-engineering.

• Work directly with developers in troubleshooting application issues to find root cause analysis.

• Research current environment, analyze information, and provide sound solutions to complex business issues.

• Develop business requirements for resolving issues, new enhancements, and new applications.

• Continually analyze existing applications and business processes to identify opportunities for improvement.

• Provide support to business owners and users regarding business applications and processes.

• Work with business owners and users to create functional requirements.

• Document business processes.

• Act as a point of contact for business and technical support.

• Develop and maintain documentation for current applications and user manuals.

• Participate as a liaison between the business user community and the IT Organization.

• Contact point for systems and services that are outsourced to a third-party developer or maintenance organization.

• Other duties as assigned

Skill/Requirements

• Bachelor's degree in Business, Information Systems or related field; or equivalent combination of education, experience and training that provides the required knowledge and skills

• Minimum 6 to 8 years of experience with enterprise systems in a role as a functional business analyst

• Report development using the Microsoft Business Intelligence tools

• Project Management Certification a plus.

• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.

• Listening skills, to understand what people say and to detect what they might be hesitant to say.

• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.

• Facilitation skills, to lead requirements workshops.

• Observational skills, to validate data obtained via other techniques and expose new areas of opportunity.

• Writing skills, to communicate information effectively to customers.

• Organizational skills, to work with the vast array of information gathered and analysis and to cope with rapidly changing information.

• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders.

• ERP experience , HCM, payroll time tracking, preferably Workday

• MS Office, Project, & Visio skills required.