Sr Business Analyst - AIX

Hanover Insurance Group, Inc. Windsor , CT 06006

Posted 2 days ago


The Hanover is seeking a Sr. Business Analyst to join our growing team in our Windsor, CT office.

Incumbents for the Business Analyst II position are responsible for the collection, development, analysis, documentation, and communication of business needs and requirements in support of Commercial Lines Rating & Issuance applications for the following lines of business: Property, General Liability, Auto, Inland Marine, WC, BOP, Professional Liabiality and others. Throughout an assignment, Business Analysts act as a liaison while they interface and work collaboratively with technology and business organizations. Business Analysts assess the needs of the assignment by directly interacting with management, leadership, technology, the business and the customer. Business Analysts are also expected to use their working understanding of coverages, rating algorithms, information systems, business operations, and processes to analyze requirements, develop specifications, story-boarding and prototyping to facilitate the design of integrated solutions. Their knowledge of business analysis, business processes and project methodologies is applied to all of their assignments. Incumbents for the Business Analyst II position must have a solid understanding of their business partners existing business processes, the key drivers and measures of success for the business, and the short and long-term direction of the business and technology. They assess the needs of a business partner through direct interaction, and look for opportunities to develop and grow the business through effective use of technology. They take a broad perspective to determine how solutions will impact existing work processes and systems, and how to manage the integration. Incumbents must be innovative in identifying, proposing and executing solutions, negotiating requirements across multiple partners or departments, and must have an understanding of project scope management and prototyping. This is a Full-time, Exempt role.


  • Providing technical expertise across business functions, understanding the relationship between the business and the data and technology that support the Commercial Lines Insurance products.

  • Responsible for the collection, analysis, documentation of multiple business and/or technical requirements which may include, but is not limited to: Participating in planning sessions with one or more business partners to improve one or more business processes or products within an organization.

  • Developing relationships with one or more business partners by demonstrating an in depth knowledge of multiple business processes and technical systems capabilities, being proactive, and providing innovative solutions.

  • Providing technical coaching and mentoring to less experienced team members.

  • Applies Best Practices to technology solutions for areas of expertise.

  • Assessing needs utilizing a structured requirements process to recommend business priorities and advising business partners on options, technical limitations, risks and costs vs. benefits.

  • Participates and/or leads requirements gathering sessions to identify and articulate needs/requirements

  • Utilizing system integration tools to build workflows.


  • Requires five to seven years of relevant technical or business work experience.

  • Requires solid knowledge of rating, coverages, business operations, requirements processing, business modeling concepts, information systems and project life-cycle knowledge.

  • Knowledge of Industry Business Analysis Best Practices preferred.

  • Bachelor's degree in related field and/or certification, specialized training or equivalent work experience.

EEO Statement:

"The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.

Apply Now


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Sr Business Analyst - AIX

Hanover Insurance Group, Inc.