Sr BA

Hcsc Chicago , IL 60602

Posted 4 weeks ago

Job ID: TR-1029813 Description:

SENIOR BUSINESS ANALYST - Membership

Job Purpose:

Reporting to the Business Solutions Lead, Senior Business Analyst Membership is responsible for Business Requirements Management. This position will work closely with our Business Architecture team.

  • This position is responsible for leading the development of functional and non-functional business requirements for the Employer Solutions Membership product team working with the Business Solutions Lead to understand business strategy and translate into product requirements.

  • Collaborate with the business in gathering requirements and develop functional documentation to address business needs. Collaborate, identify and document current state and future state business processes and workflows.

  • Develop organizational, business, application and functional process knowledge. Understand various functions end to end to identify process gaps, inefficiencies and areas for improvement.

  • Work with cross functional teams and internal users to resolve issues.

  • Lead though influence to get work done across portfolios, programs, business units and company-wide initiatives.

  • Oversee IT Business Analysts including work intake, work assignments, coaching and mentoring, and quality reviews of deliverables.

Required Job Qualifications:

  • Bachelor Degree and 4 years Information Technology experience OR Technical Certification and/or College Courses and 6 years Information Technology experience OR 8 years Information Technology experience.

  • 1 plus years experience leading projects

  • Knowledge of system architecture and application portfolio.

  • Knowledge of requirements management and/or prototyping (Jira, ALM, RallyDev, Balsamiq, iRise).

  • Knowledge of test-driven development.

  • Ability to simplify & standardize complex concepts and/or processes.

  • Business acumen.

  • Business process management and modeling.

  • Requirements definition and management.

  • Waterfall, Agile and /or Scrum development.

  • Ability to execute.

  • Problem solving and/or analytical thinking.

  • Possess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers, as applicable.

Preferred Job Qualifications:

  • Communications
  • Demonstrated experience translating complex and technical subject matter into business terms for individual end users. Excellent written, verbal, and presentation communications skills with proven experience communicating effectively to the senior managers.
  • Customer / Partner Oriented
  • Dedicated to meeting the expectations and requirements of internal/external customers, gets customer information and uses it for improvements, acts with the customer in mind, establishes and maintains effective relationships with customers and gains their trust and respect.
  • Delivery
  • Organized to handle multiple projects and priorities. Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise. Attention to detail with a high level of accuracy.
  • Desired experience: Health Care and/or Insurance. Experience with Membership systems a plus.

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:
Expertise Information Technology Job Type Full-Time Regular Location IL - Chicago


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Sr BA

Hcsc