Effectively handle both work items, outbound and inbound telephone calls, faxes and emails to/from Financial Professionals to resolve application and transfer document errors and omissions. Effectively manage personal caseload to resolve errors/omissions within departmental guidelines.
Be the primary point of contract to financial professions, internal wholesalers and external wholesalers tied to business submitted with NIGO issues. Professionally and effectively handle incoming Case Manager telephone inquiries from agents, brokers and internal sources concerning RSS products and services. Successful completion of other projects and tasks as assigned.
Candidate should have experience in Customer Service, knowledge of nbA, and Sales Desk. Candidate should have strong product knowledge and be an effective verbal and written communicator.
We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to realize their dreams for their loved ones and their legacy.
As an employer AXA is committed to creating an environment where everyone feels completely comfortable bringing their true selves to work every day. AXA US has been recognized and certified as a great place to work by the Great Place to Work Institute.
We provide our employees opportunities to move within our organization so they can grow their career and skills without ever having to leave AXA. Almost 40% of our open jobs are filled with current employees.
NOTE: AXA participates in the E-Verify program.
In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment.
AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.