Sr. Analyst I - Mywall (1129687_Rr00093151)

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center.

Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.

We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Sr. Analyst I - MyWall.

In this role, the successful seasoned Analyst working with large scale deployment of the strategic patient facing application as part of overall the patients digital experience (PDX) portfolio and other assigned clinical ancillary systems. Works with the other teams to identify technical solutions for MyWall including selection, customization, configuration, installation to support the workflows, evaluation of third-party products and their integration.

Responsibilities include the analysis, design, development, testing, installation, and maintenance of the systems. Provides advanced technical expertise in a complex professional discipline, works with vendors and Project Team(s). The desired candidate must possess deep understanding of technical architecture including working knowledge of networks, security, video/audio, end-point devices (including mobile devices), HL7 interfaces and APIs. Work as an individual contributor to perform debugging and troubleshooting.

Job Responsibilities:

Job Responsibilities:

1.Responsible for the design and development of IT systems.

2.Develops design and functional specifications, produces deliverables related to the projects) assigned and assists in post implementation support and system enhancements.

3.Responsible for gathering, compiling and synthesizing information with regard to technology processes or systems.

4.Independently designs technical solutions for modules of a project, or to resolve most problems.

5.Selects appropriate work procedures or approaches to address technical challenges.

6.Provide hardware and software troubleshooting

7.Provide Day to day assistance with application issues.

8.Provide Go-Live, implementation, and post implementation support Interact with clinical staff and vendors

9.Strong experience in working to educate Clinical and administrative staff around new systems, and provide application training for a variety of users to include physicians, nurses, and other associated staff around various healthcare systems and associated technologies.

10. Receive inbound calls and document all issues accurately and appropriately

11. Provide support of HL7 interface/knowledge of HL7 interfaces

12. Additional support responsibilities and duties as required

Minimum Qualifications:

To qualify you must have a Typically requires 4 or more years of experience and BA/BS degree or equivalent.

Preferred Qualifications:

Preferred Qualifications:

At least 5-10 years of experience in the field or in a related area required.

Strong data analysis and problem solving skills

Great communicator ability to communicate effectively to senior management

Experienced on multiple technological platforms

Demonstrates expertise in a variety of the systems development concepts, practices, and procedures.

Writes specifications, develops architectural concepts and artifacts.

At least 3 years designing and implementing devops solutions for large scale systems.

Must be a motivated individual - willing to continually learn new responsibilities.Must possess knowledge of clinical system in order to open tickets and changes, and keep good communications with users.

Advanced degree preferred but not necessary

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $81,325.15 - $98,479.47 Annually.

Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here