Sr Analyst-Ecommerce Operations

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Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!

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Your Impact

The primary purpose of this role is to evaluate business metrics, provide research and insights for Fulfillment Center (FC) initiatives to drive e-commerce operations business results. This role will accomplish this through the analysis, design and implementation of projects, best practices, and process improvements across the e-commerce network. This role will also support day to day fulfillment operations, including inbound, outbound and transfer processes while working with cross-functional partners to drive results.

What you will do

• Leads cross functionally to effectively deliver projects, best practices, and process improvement initiatives

• Takes ownership and manages timely execution of projects across FCs, from development to implementation

• Provides qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings and shares recommendations with Directors and VPs

• Works independently to assess operational performance, identifying improvement opportunities, and driving actions to achieve desired results

• Provides real-time information and guidance to FCs requiring assistance with day-to-day procedural questions

• Assists in development of process improvement solutions based on FC Operations feedback

• Executes the process of documenting policies, procedures, and processes for new and existing initiatives

• Individual Contributor

Required Qualifications:

• Bachelor's Degree Business, Management, Operations, Engineering, or related field
• 3-5 Years Experience in data analytics, performance reporting
• 1-2 Years Experience Delivering Proven Business Impact

Preferred Qualifications:

• 3-5 Years Demonstrated project management experience, such as Gantt Chart design and development

• 3-5 Years Years Process design and implementation experience

• 1-2 Years Years Advanced skill in Microsoft SharePoint and Power BI

• 1-2 Years Years Parcel fulfillment operations and Warehouse Management Systems experience

• Advanced skill in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts

• Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key performance indicators

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Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.