As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team merchandise by partnering with top leagues, clubs and soccer brands worldwide to offer the largest collection of timeless and timely gear from every pro and college team online, on your phone, in stadiums or on-site at the world's biggest sporting events. A top 50 Internet Retailer Company, Fanatics comprises the broadest online assortment by offering hundreds of thousands of officially licensed items via its Fanatics (www.fanatics.com), FansEdge (www.fansedge.com) and Kitbag (www.kitbag.com) brands, as well as the largest selection of sports collectibles and memorabilia through Fanatics Authentic (www.fanaticsauthentic.com). A multi-channel company, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). The company's in-venue and event retail portfolio includes the NBA, NHL, NASCAR, Wimbledon, Kentucky Derby, The Ryder Cup, Manchester City, Texas Longhorns, Pittsburgh Pirates and New Jersey Devils, allowing fans to experience a seamless shopping experience across online, mobile and physical store locations.
We are looking for someone with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems. This role will be responsible for optimizing segmentation and audiences for our large-scale email marketing program. This role will require interaction with senior leadership and candidates need a proven track record of distilling down complex data into actionable insights.
Partner with the email marketing managers to ensure that email circulation plans are appropriate to hit business goals
Monitor customer file health, email circulation levels, and email channel performance
Develop and maintain customer segmentation tools for email marketing program
Dive into complex data sets to analyze trends, identify opportunities and quantify the potential value of new initiatives.
Consult with business stakeholders on ad-hoc analyses, experiments and reporting
Partner with technology and data engineering teams to operationalize insights.
Detail-oriented, with strong analytical, technical and problem-solving skills
Hands on experience working with large and complex data sets. Proficiency w/ SQL required. Experience with other tools such as Tableau, R, etc. helpful.
Track record of generating actionable insights from customer and marketing program data. Email marketing experience a plus.
Understanding of basic statistics (advanced statistics/machine learning training a plus)
Strong communication skills. Must be able to effectively communicate complex analyses to both technical and non-technical stakeholders, including senior leadership
5+ years of professional work experience required; e-commerce or retail industry experience preferred
More About Fanatics
As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team apparel and jerseys across retail channels through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture. Powering multi-channel commerce for the world's biggest sports brands, Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.
Fanatics is a technology-driven, consumer company that powers the Fanatics, FansEdge, Kitbag and Majestic brands, as well as the largest selection of sports collectibles and memorabilia through Fanatics Authentic. Fanatics also operates more than 300 online and offline partner stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Manchester City).
In addition to e-commerce, the company's capabilities include multichannel-integrated event and team retail across all leagues and major events such as the Kentucky Derby, Ryder Cup and NHL's Winter Classic; an industry-leading tech, data and mobile platform; international capabilities that provide a global sports retail platform that is growing the licensed sports merchandise business both in soccer and across all sports worldwide; and an in-house merchandise division, Fanatics Branded, that is a licensed partner of all the major sports leagues and helps fans express passion through a broad range of styles, designs and jerseys created under both the Fanatics and Majestic brands.
Fanatics' vertical manufacturing engine is built for today's on-demand economy and brings much-needed agility to the industry, better servicing today's passionate sports fans and their growing real-time expectations with more unique and innovative products readily available across retail channels.
Sports is a fast-paced, ever-changing landscape and Fanatics, the on-demand and mobile leader in team merchandise, is uniquely positioned to serve the insatiable real-time appetite of fans worldwide, fueled by explosive growth in technology and social media.