Sr Ad Operations Manager

Job Summary:

Disney+ is the dedicated streaming home for movies and shows from Disney, Pixar, Marvel, Star Wars, and National Geographic, along with The Simpsons and much more. In select international markets, it also includes the general entertainment content brand, Star. The flagship direct-to-consumer streaming service from The Walt Disney Company, Disney+ offers an ever-growing collection of exclusive originals, including feature-length films, documentaries, live-action and animated series, and short-form content. With unprecedented access to Disney's long history of incredible film and television entertainment, Disney+ is also the exclusive streaming home for the newest releases from The Walt Disney Studios. Disney+ is available as a standalone streaming service, as part of the Disney Bundle in the U.S. that gives subscribers access to Disney+, Hulu, and ESPN+, or as part of Combo+ in Latin America with Star+, the standalone general entertainment and sports streaming service in the region. For more, visit disneyplus.com, or find the Disney+ app on most mobile and connected TV devices.

Responsibilities:

• In-house expert on Third-Party Ad Servers (DoubleClick DCM), Rich Media, DCO, Viewability/Fraud, Mobile App Tracking, TMS, etc.

• Work closely with management to serve as a point of contact between ad server and internal business units

• Support all media trafficking needs by scheduling and maintaining placements, rotation of ads, and creative throughout the lifetime of campaigns

• Efficiently distribute tags, trackers, and creative assets to all media partners

• Embed additional survey, audience measurement, verification, and other tracking components for external vendors as needed

• Support daily QA and timely troubleshooting of all placements, tagging, and floodlights/vendor pixels for on-site tracking implementations to ensure proper tracking

• Create process documents for all parties and make sure all parties are in alignment

• Primary contact for troubleshooting of all placements, tagging, and floodlights/vendor pixels for on-site tracking implementations to ensure proper tracking

• Educate and assist internal/external teams on proper implementation and best practices of third-party ad serving tags and systems

• Assist in mentoring and escalation for Ad Operations Associates

• Proactively communicate with all internal teams (paid media, analytics, etc.) at the onset of a campaign to identify and implement all creative and technical requirements

• Manage relationships with external vendors to remain educated on industry trends (such as rich media partners, ad verification partners, location data partners, etc.)

• Comfortable working in a fast-paced and dynamic working environment, supporting new products/businesses supported by a proven large-scale media property

Basic Qualifications:

• 3+ years ad operations experience either agency side or within the digital industry (inclusive of DSPs, ad serving companies, etc.), trafficking large-scale paid media campaigns

• Must have experience with direct response campaigns

• Experience coaching and leading others preferred

• Hands on expertise with DoubleClick Campaign Manager third-party ad serving required

• High level understanding in viewability & IVT, analyzing data in Integral Ad Science (IAS), MOAT and/or Doubleverify

• Experience with Mobile App Tracking solutions preferred: Kochava, Appsflyer, Adjust, etc.

• Experience with rich media solutions preferred: DoubleClick Studios, Smartly, Flashtalking, etc.

• Experience working with Javascript both for browser console QA & debugging as well as deploying custom Javascript solutions within a Tag Management System preferred

• Experience working with technology teams to develop solutions or diagnose and fix issues preferred

• Flexibility & ability to work in a fast paced and dynamic environment

• Knack for process improvement and interest or experience in automation a plus

• A strong communicator with a can-do, positive attitude and a strong desire to get things done

• Sense of humor and desire to have fun!