Sr Account Manager - Sam's Club (Bentonville, AR, US)

Mars Bentonville , AR 72716

Posted 6 months ago

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare PEDIGREE, ROYAL CANIN, WHISKAS, BANFIELD Pet Hospital, CESAR, SHEBA, DREAMIES and NUTRO; Chocolate M&M'S, SNICKERS, DOVE, GALAXY, MARS, MILKY WAY and TWIX; Wrigley DOUBLEMINT, EXTRA, ORBIT and 5 chewing gums, SKITTLES and STARBURST candies, and ALTOIDS AND LIFESAVERS mints. Food UNCLE BEN'S, DOLMIO, EBLY, MASTERFOODS, SEEDS OF CHANGE and ROYCO; Drinks ALTERRA COFFEE ROASTERS, THE BRIGHT TEA COMPANY, KLIX and FLAVIA; Symbioscience COCOAVIA and WISDOM PANEL.

This role will include both direct account management and indirect leadership of cross-functional teams. Therefore, the Account Manager must play a highly-collaborative leadership role within the organization.

Sales account management, high collaboration skills, learning agility and dealing with ambiguity required.

Key Responsibilities

  • Achieve profitable sales and share growth targets in alignment with sales plan goals/objectives.

  • Build and translate the Petcare strategic plan and directives into action through developing, executing & measuring clear joint business plans, line reviews & sustainable business practices.

  • Primary contact for customer development and leadership for the category (e.g. owns buyer relationship on both branded and exclusive brands). Develop strong & sustainable relationships with high credibility and mutual respect, resulting in high customer loyalty and satisfaction.

  • Work with cross functional / sales business unit resources to develop execution plans that align with the sales business unit strategies. Develop effective and productive relationships within the sales business unit and Cross-Functional Teams.

  • Proactively analyze the business to develop new insights and ways to continuously improve the business & unlock growth.

  • Analyze and communicate future and emerging customer & category needs so Mars Petcare is in a position to compete and lead within the Channel.

  • Flawless planning, forecasting & execution of core everyday business, new item launches, promotions and merchandising.

  • Own & manage detailed forecast. Work closely with Supply (especially CPFR and demand planning) to align weekly/monthly/annual forecasting for existing and new items and brands.

  • Continuously improve collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment.

  • Manage within trade budget, delivering a sound, financial plan for the account and maintaining a year end position within allowable range.

  • Exemplify Mars' 5 Principles and embody high & positive engagement within the team.

  • Dotted-line management and development of Sales Analyst.

  • Champion Club Channel strategy. Enhance and evolve current club portfolio and new items against changing size and pack type priorities. Work closely with Club counterparts to manage club requirements and expectations against other channel strategies.

Key Skills Required

  • Strong selling & negotiation skills; ability to lead with insights

  • Effective communication skills - oral, written and active listening

  • High collaboration and openness to new & different ways of working

  • Ability to influence and build trusting relationships and partnerships cross-functionally

  • Ability to learn continuously - reads trade journals, financial reports, attends seminars, etc.

Minimum Qualifications
5 year(s) of experience in direct selling and account management, within the CPG industry

Experience with financial management and understanding of supply chain complexities

Bachelor's degree

Ability to travel a minimum of 10% of the time

Successful completion of a drug and background screen

Clean driving record and valid drivers license

Preferred Qualifications
6+ year(s) of experience in direct selling and account management, within the CPG industry

Walmart, Sam's, and/or club channel experience

Master's degree

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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Sr Account Manager - Sam's Club (Bentonville, AR, US)

Mars