Spring Ticket Booth Agent- Alexandria/National Harbor

Spirit Cruises Oxon Hill , MD 20750

Posted 5 months ago

POSITION DESCRIPTION

Job Title: Ticket Seller/Pier Coordinator

Department: Sales

Operation: Potomac Riverboat Company (PRC)

FLSA status: Non-exempt

Reports to: Ticket Booth Manager

Job Summary:

Inspired by our commitment to excellence, shipmates at our Company* create unforgettable memories for our guests. The successful Ticket Seller will act as an ambassador for the Company, providing guest service and selling water taxi and cruise tickets.

Essential Functions:

  • Sell water taxi/cruise tickets in a fast-paced environment

  • Keep record of passenger counts for each cruise daily

  • Ensure boat departures are marked in the ticketing system

  • Control lines at the booth when stationed on "Sidewalk"answer questions and direct passengers to keep the line moving

  • Maintain ticket booth cleanliness and organization

  • Keep brochure racks on outside counter stocked throughout the day

  • Ensure ticket booths are stocked with supplies (brochures, cleaning supplies, office supplies) by alerting manager in a timely fashion

  • Other duties as assigned by Management

Accountabilities:

The successful Ticket Seller will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by sales, management evaluation, and feedback from peers on the city's team.

Job Specifications / Qualifications:

  • High school diploma or equivalency preferred or required

  • Must be at least sixteen (16) years of age

  • Previous cash handling and/or guest service experience preferred

  • Basic computer skills required

  • Must have energetic, upbeat, and guest focused attitude

  • Must be able to work well with large groups of guests

  • Must be able to work independently

  • Must be able to stand for extended periods of time

  • Some heavy lifting is required, up to 50 pounds

  • Must be able to work in an indoor/outdoor atmosphere in all climates

  • Must have reliable transportation to and from work locations (Metro is not a viable option)

  • Must be able to work in all ticket selling locations- VA, MD, DC

For purposes of this job description only, references to the 'Company' are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., Spirit Cruises, LLC, and Potomac Riverboat Company, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.


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Spring Ticket Booth Agent- Alexandria/National Harbor

Spirit Cruises