SUMMARYOverall responsibility for managing the operation of a restaurant including customer satisfaction, the development and growth of team members, sales and profits.
Manages the restaurant in accordance with established company standards, policies and procedures.
Optimizes profits by controlling food, beverage and labor costs.
Increases sales by ensuring guest satisfaction and prompt problem resolution.
Staffs, trains and develops team members through orientations, ongoing feedback, establishment of performance expectations and by conducting performance reviews.ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned) Makes self highly visible in the restaurant during peak meal periods.
Handles all guest requests, concerns or disputes in a hands-on and professional manner. Supervision of all staff including: selection, training, performance reviews, counseling and discipline. Schedule staffing levels to insure adequate coverage.
Review business volume to enhance revenue while maintaining and/or reducing costs. Analysis and preparation of reports, forecasts and budgets. May be assigned to supervise all food and beverage areas, at the direction of the Director of Food and Beverage or above.SUPERVISORY RESPONSIBILITIES F&B supervisor Restaurant team membersGAMING EXPERIENCE NOT REQUIRED
Agua Caliente Casino Resort Spa & Spa Resort Casino