Spoken Language Understanding Manager Alexa Automotive

Amazon.Com, Inc. Santa Clara , CA 95051

Posted Yesterday

Do you like Alexa? Do you have a passion for cars? Do you love bleeding edge technology on search? Alexa Automotive - Personal mobility team is looking for talented and experienced leader to manage spoken language understanding science and engineering team focused on enabling customers to use voice to interact with Alexa at their home and cars. Our mission is to push the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU) in order to provide the best-possible experience for our customers.

What you will work on:

As Alexa moves into cars, the ability to search and find relevant businesses and points of interests (gas stations, airports, landmarks and local businesses like coffee-shops, malls, grocery stores) and navigating there becomes paramount for Alexa's in car experience in addition to Alexa devices at home.

As a Manager for the Alexa personal mobility SLU team, you will be responsible for leading a team of research scientists, data scientists and data specialists in the field of automatic speech recognition (ASR) and/or natural language understanding (NLU).

The responsibilities include the strategic aspects of setting long term directions as well as the tactical aspects of addressing customer pain points, setting priorities, and driving the design, development, and deployment of ASR and/or NLU technology. A successful candidate will have an established background in developing customer-facing experiences, a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You will hire and develop your team, build customer-facing experiences, and manage your own projects.

As a member of the technical team you will be responsible for...

  • Owning the strategic planning and project management for long term language understanding projects creating value for our customers.

  • Analyzing customer data and addressing customer pain points.

  • Conducting and coordinating research leading to improved accuracy of Alexa's ASR and/or NLU capabilities.

  • Communicating effectively with senior management as well as with colleagues from the Alexa Machine Learning team, software engineering teams, and other technical and business teams.

  • Managing the day-to-day activities of the spoken language understanding team.

  • Hiring and developing machine learning scientists and data specialists.

  • Staying up-to-date with trends, papers, and academia.

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