Splunk Engineer

Guidepoint Security Tampa , FL 33602

Posted 3 weeks ago

https://ci3.googleusercontent.com/proxy/Se2MUemfSiNsArnZ4nsoSO34-lUv4U7Epc_VAxZNwCZNtwQPmE6A1PYmU7dkvHeh52ljbOB8i0xH2zGQbhRDfCH-PYHHUQR_zb8_XBneVCGrfdqYIf6K6Ub0JrmWsnEyOqFDhkNCwwszLT5AkA=s0-d-e1-ft#https://www.guidepointsecurity.com/wp-content/uploads/2020/10/guidepoint-security-logo.png" alt="GuidePoint Security" />

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

Implementation Engineers at GuidePoint Security are experienced professionals who are autonomous, experienced, self-driven security fanatics. Our Security Implementation Engineers are materially involved in the complete security technologies opportunity lifecycle, from pre-sales through delivery and have the freedom and control over how engagements are scoped and delivered. Our unique position as both a Value-Added Reseller (VAR) AND a professional services organization also requires our Security Engineers to continually expand their knowledge and experience with the latest cutting-edge information security technologies. This helps satisfy our Security Implementation Engineers desire to constantly expand their knowledge and better meet the needs of our clients. Position is remote/virtual; however candidates must be available for travel within the New England region when necessary.

Position Requirements:

  • Splunk architecture, implementation, and troubleshooting experience

  • Proficiency developing log ingestion and aggregation strategies

  • Expertise developing security-focused content for Splunk, including creation of complex threat detection logic and operational dashboards

  • Familiarity with key security events on common IT platforms

  • Deep proficiency in client and server operating systems including Windows, Mac, and Linux

  • General networking and security troubleshooting (firewalls, routing, NAT, etc.)

  • Scripting and development skills (BASH, Perl, Python or Java) with strong knowledge of regular expressions

  • Ability to autonomously prioritize and successfully deliver across a portfolio of projects

  • Up to 50% out-of-town travel may be required to clients in New England

  • Security Implementation Engineers work from remote/virtual when not visiting client locations

Preferred Requirements:

  • Splunk Enterprise Security experience

  • Splunk Certifications such as Splunk Certified Consultant, Splunk Enterprise Security Implementation, and Splunk Certified Architect

  • Experience with platforms such as Ansible, Puppet, Chef, Terraform and SaltStack

  • Experience with other Information Security solutions including Symantec DLP, ForeScout, ZScaler, Palo Alto, BlueCoat/Symantec, Check Point, McAfee, Carbon Black, CrowdStrike, Splunk, and Cisco SourceFire

  • Experience authoring security runbooks, policy, and best practice documentation

  • 3-5 years of security engineering experience in the Information Security industry OR as a

  • technical lead for an internal Information Security program

  • Educational & Professional Credentials

  • Bachelor's degree in a relevant discipline or equivalent professional experience

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 400 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 1,000 clients.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks.

  • 100% employer-paid medical, dental and vision insurance for employee, with generous employer family contributions

  • Healthy mobile phone and home internet allowance

  • Flexible remote work environment

Equal Opportunity Employer

GuidePoint Security, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Splunk Problem Manager


Posted 2 weeks ago

VIEW JOBS 2/10/2021 12:00:00 AM 2021-05-11T00:00 Splunk Problem Manager Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Job Description: The Splunk Problem Manager is a member of the Customer Support Incident & Escalations Management Team at Splunk, responsible for driving root cause analysis and problem remediation of the most impactful incidents and escalations. These issues impact our customers' experience of Splunk products every single day. This team brings strategy, structure, executive attention, and additional internal resources to customer challenges that would otherwise result in a high level of customer dissatisfaction. The ideal Splunker for this role will have a good blend of technical and soft skills, strong deductive reasoning capabilities, and communicate with a high degree of effectiveness and "awesome" up/down/across our Global Support, Product, Engineering, and Operations organization. You will drive problem investigations from root cause identification to closure. You will have the opportunity to shape this position from the very beginning. This role is highly visible across the organization and will help shape Splunk's Problem Management culture for years to come. In a nutshell… you will drive and be looked at to "level up" the support organizations ability to identify and eliminate the root cause of customer Escalations and Incidents. Responsibilities: * Be the single point of contact for one or more problems and be responsible for ownership and coordination of actions of those problems * Facilitate collaborative efforts to identify root cause and contributing factors, and ensure accurate assignment of ownership of all action items. * Lead Post Engagement Reviews (Post Incident and Post Escalation Reviews) for critical and high priority incidents and customer escalations with a focus on process improvement as well as technical resolution. Help drive identification of lessons learned, leveraging Problem Management techniques to identify root cause and prevent re-occurrence. * Develop, manage, and promote the Problem Management process and associated procedures in a collaborative way across Splunk technical and account/field teams * Extract trends on case types, root cause closure codes, key problem areas, products. Hold regular meetings with technical teams to review recurring Problems and press for final resolutions - or escalate. Produce 'Escalation Reports' on recurring problems and issues not being resolved. * Ensure that the Problem Management process is documented, understood, and followed * Ensure necessary reports (RCAs, PIRs, PERs) are created to a high standard of written excellence and delivered to customers in a timely manner * Restore the customer's confidence in Splunk and Splunk products by effectively communicating and delivering Root Cause Messaging to Splunk customer executives and users * Effectively build and develop relationships across Support and within other Splunk organizations to ensure success. Required Qualifications: * 5 - 10 years of experience in a related or similar position * Expert understanding of Problem Management framework and root cause analysis * Experience of working in a highly technical environment, with the ability to drive investigations with technical and non-technical teams * Strong ability to communicate efficiently and effectively with different teams, from Engineers to Support and Management with the ability to communicate technical issues to non-technical teams * Good understanding of data centers, cloud platforms, software deployments, monitoring tools, and databases. Prior experience with Cloud or SaaS companies puts you in the front of the line * Exudes Customer Success. Passionate about doing what's right for the customer. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support the growth of the business. * Ability to work independently with a "make it happen" attitude; can operate and execute in areas of uncertainty and ambiguity; problem solver and quick learner. * Thrives to be seen as a trusted advisor and technical leader who is highly requested by management and peers. * Proven knowledge of Problem Management frameworks (eg. ITIL) * Occasional weekend work as the business requires Nice to have: * Experience with specific tools (SFDC, Jira, Confluence) * Knowledge of software development lifecycle * Bachelor's degree in computer science, information security or related field is required or equivalent practical work experience * Strong financial and business sense, critical thinking, decision-making abilities * Fundamental solid understanding/overview of Splunk We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Splunk Tampa FL

Splunk Engineer

Guidepoint Security