Splunk Engineer

First Republic San Francisco , CA 94118

Posted 2 months ago

Overview:

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You'll always feel empowered and valued here.

Incredible teams doing exceptional work, every day

In Technology, we support First Republic's employees and clients through the acquisition, integration and management of the Bank's information technology systems and services. We drive innovation and explore emerging technologies so our people can be productive and focus on what matters most providing extraordinary service.

We are looking for a dynamic Splunk Engineer/Administrator to help build out our Splunk infrastructure and lead an effort to help mature our operations monitoring functions. A successful candidate will work well under pressure and provide industry standard support and guidance as we grow our coverage using Splunk. This role will operate within a tools administration team and work closely with operations, engineering, development, and business application owners alike. The role will require interaction with many different teams which will necessitate solid communication skills.

Responsibilities

  • What you'll do as a Splunk Engineer:

  • Core Splunk work:

  • Configuring the Security and Operations environments for AWS

  • Maintaining all Splunk on prem and Cloud infrastructure.

  • Managing all Splunk plugin configurations including ITSI and Enterprise Security.

  • Manage integrations with all significant Bank business and IT systems. You will be responsible for configuration, testing and ongoing support of these integrations.

  • You will drive the effort in synchronizing the various log feeds from AWS and other cloud providers in order to satisfy all appropriate security controls. This will probably involve working with various development teams driving innovation across the bank. You'll be expected to drive toward elegant solutions to allow for these teams to easily get their appropriate log files into the Bank's Splunk system.

  • You will also be involved with analysis of Dynatrace, AppDynamics, DataDog and New Relic to scope capabilities of these APM applications and how they will benefit and complement our existing monitoring capabilities here at the Bank. Experience with these solutions will be significant advantage.

  • Some day to day activities

  • Maintaining appropriate cadence of system upgrades and application versions

  • Application and system onboardings

  • Cloud integrations, including but not limited to Salesforce, Azure, O365 integrations, G Suite integration

  • Riverbed Alerts

  • Certificate Renewals

  • Ongoing user support and day-to-day administration

  • Support of all of the Splunk related infrastructure and architecture

  • Troubleshooting environmental issues, forwarder deployments, and overall system health

  • Develop and maintain quality dashboards, custom views, saved searches and alerts for internal technical operations team as well as business application owners.

  • Assist internal users of Splunk in designing and maintaining production quality dashboards.

  • Manage and monitor the Splunk infrastructure for capacity planning and optimization.

  • Thoroughly document the system configuration and changes.

  • Help drive monitoring strategies, provide best practices and resource planning in coordination with internal ops/support teams as well as developers and business owners.

  • Automate and optimize processes to increase efficiencies.

  • Support the user community as needed through hands on tutelage, documentation and other growing support channels.

  • Perform duties and responsibilities specific to department functions and activities.

  • Performs other duties and responsibilities as required or assigned by supervisor.

  • Responsibilities include the following:

  • Adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.).

  • Adhering to Bank policies and procedures.

  • Completing required training.

  • Identifying and reporting potential suspicious activity to the BSA/AML Officer.

  • Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

Qualifications

  • What skills you will use:

  • Bachelor's degree in Computer Science Information Technology or related technical or quantitative field of study.

  • Requires at least four years of recent experience in an operations production support role.

  • 2-3 years experience in infrastructure and application performance monitoring.

  • 2-3 years as a Splunk Administrator.

  • Experience with SDLC lifecycles and tooling is a plus.

  • Experience with automation tools like Ansible Tower, Terraform or others is ideal.

  • Any Splunk certifications including Certified Admin, Architect, Developer would be appropriate.

  • More advanced Splunk certifications would be an ideal plus for this position.

  • Ability to engage team members in a dynamic way.

  • Ability to manage multiple work streams without missing key deadlines.

  • Familiarity with Financial Services will be valuable direct experience and domain knowledge will be a strong plus.

  • Working knowledge of virtualized environments and dynamic provisioning.

  • Excellent leadership and team building skills.

  • Strong interpersonal and communication skills.

  • Should be comfortable working in Linux/Unix environment as well as Windows.

  • Team player.

  • Provides extraordinary service.

  • Furthers the First Republic Bank culture and values.

  • Must be able to review and analyze data reports and manuals; must be computer proficient.

  • Must be able to communicate effectively via telephone and in person.

Job demands:

  • Must be able to review and analyze data reports and manuals; must be computer proficient.

  • Must be able to communicate effectively via telephone and in person.

Own your work and your career apply now

Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

We want hard working team players. You'll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability that's the First Republic way.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records, to the extent consistent with applicable federal and/or state law.


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