Speed Shop Specialist

Auto Plus Pep Boys Gastonia , NC 28054

Posted 3 weeks ago

Overview

Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys automotive aftermarket retail and service chain, Auto Plus automotive aftermarket parts distributor, Precision Tune Auto Care owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico.

Position Summary

The Speed Shop Specialist is responsible for the sales, profitability, superior service and the effective operation of the Speed Shop within one location. A successful Speed Shop Specialist is responsible for ensuring that the Speed Shop operates under safe conditions according to the established policies and procedures and in full compliance with federal and state regulations. The Speed Shop Specialist will work closely with Store Management to ensure the Speed Shop business is organized and operating at optimal efficiency while meeting the needs of every customer by adhering to Do It Right Related Selling and Repair Excellence Standards. The Speed Shop Specialist is expected to develop and provide inspirational leadership and direction to a team of one or more.

Duties & Responsibilities

  • The Speed Shop Specialist is responsible for all aspects of the Speed Shop's sales, inventory, productivity, profitability, work environment, safety, and operational compliance. These essential duties are measured through various reporting tools, periodic assessments, Speed Shop Director & Area Director store visit feedback.

  • Comply with company policies and procedures as outlined in the Human Resources and Stores Operations Manuals. Must ensure training completions are maintained at 100%.

  • Provides procedural guidance and technical direction to ensure associates comply with policies and procedures, loss prevention, safety, federal and state regulations, and environmental codes and ordinances.

  • Will be the primary resource for technical matters, advice, direction and assistance related to installation and proper application of performance merchandise.

  • Will passionately focus on customer needs, and drive the performance business with the highest degree of integrity and trust. Must be approachable by both customers and associates.

  • The successful Speed Shop Specialist will be expected to balance administrative duties, satisfy existing customers and drive new business.

  • Provide regular updates on the performance of the Speed Shop, identifying trends, requests and merchandising recommendations.

  • Hold local "cruise nights" and or "car show" events at the store location to build relationships with local car clubs and car enthusiasts a like. Provide local advertising (attend car shows and enthusiast events) to promote the Pep Boys Speed Shop and availability of aftermarket accessories. Comply with marketing initiatives, developed and designed to build Speed Shop awareness locally.

  • Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

  • Directly manages one or more associates in the Speed Shop area. Is responsible for the overall direction, coordination, and evaluation of direct reports. Will be expected to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.

  • Completion of a two-year college or technical program and/or three to five years' experience in an automotive aftermarket accessories environment is preferred.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in diagram form and deal with abstract and concrete variables.

  • Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram instructions or technical procedures. Must be able to collect data or facts and draw valid and accurate conclusions. Ability to effectively present information to various levels within the organization.

  • Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions. Must be able to apply mathematical formulas to calculate commission, discounts and interest. Must be able to read and interpret Profit and Loss Statements.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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Speed Shop Specialist

Auto Plus Pep Boys