Spectrum Sales Facilitator

Spectrum Florence , KY 41022

Posted 3 months ago

JOB SUMMARY

The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit.

MAJOR DUTIES AND RESPONSIBILITIES

  • Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs

  • Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs

  • Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)

  • Perform all LMS prerequisite requirements and post-training duties including evaluation

  • Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs

  • With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change

  • Pursue development opportunities focused facilitation, learner engagement and classroom management excellence

  • Shadow training end-users to gain deeper understanding of how training translates in the business

  • Coach learners on specific skills within a role, process or system

  • Perform other duties as requested

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English

  • Critical thinking and analytical skills

  • Ability to prioritize and organize effectively

  • Ability to communicate orally and in writing in a clear and straightforward manner

  • Ability to communicate with all levels of management and company personnel

  • Ability to deal with the public in a professional manner

  • Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

  • Familiarity with different learning approaches

  • Feels comfortable presenting/training groups of individuals online and in person

Education

Associate's degree or equivalent combination of training and/or work experience

Related Work Experience

  • 1 year training delivery experience in a formal or informal setting
  • 3 years' experience or equivalent in the functional area and or business unit

WORKING CONDITIONS

Office environment


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