Spectrum Green Bay , WI 54302
The Spectrum Account Executive II, Retail Partnerships role acts as liaison between Spectrum and our national retail partners and associated vendors. The Account Executive II will manage and support these partnerships, ensuring proper execution of Spectrum sales and organizational goals and delivery of excellent customer service. The Account Executive II is responsible for managing the implementation and compliance of Spectrum policies and procedures as it relates to the operation. In addition they will deliver training programs to foster success for both parties. The Account Executive II will be responsible for business planning, merchandising and all sales related activities within their territory.
MAJOR DUTIES AND RESPONSIBILITIES
Forecast & assign monthly goals to retail partnership teams at the start of each new fiscal month
Meet or exceed all assigned sales goals
Ability to assimilate provided sales metrics and form strategies to improve poor performance areas
Daily account management of sales entered through completed installation
Report weekly trend results to retail partnership leadership teams
Attend weekly, monthly, quarterly & annual business review meetings
Conduct territory & store visits working within budget & expense guidelines
Develop and build relationships with retail partners including but not limited to Best Buy and Walmart. Act as the point of contact for Spectrum to enhance and strengthen the partner relationship
Responsible for ensuring the Spectrum brand is appropriately represented
Order all marketing collateral & supplies for assigned retail partnership teams
Handle all sales order escalations in an expedient manner
Responsible for the completion and follow-up of customer accounts through interaction with other departments and customers as needed (Tech Ops., Care, Risk, etc.)
Timely completion of expected deliverables & sales reports to Territory Manager
Train our retail partnership teams on all of Spectrum products and services, current retail marketing offers, and how to process Spectrum orders
Attend meetings, conduct trainings, coaching and in-store demonstrations for Dealer Partners & sales associates; including train the trainer, new products and services offerings
Conduct new hire training camps
Work closely with regional and local partners to implement and integrate Spectrum sales and marketing initiatives in their stores
Skills, Abilities and Knowledge
Ability to read, write and speak English. Bi-lingual preferred.
Must have 2 plus years of strong sales experience with a proven track record.
Sales presentation skills, problem solving capabilities, organized and demonstrated initiative.
Strong written, verbal and interpersonal communication skills.
Ability to work independently.
Comfort utilizing Word, PowerPoint, and Excel.
Travel frequently between stores within the assigned territory.
Must have a current driver's license with a good driving record.
Have flexibility to work retail hours and adjust schedule as needed based on partners' needs and to maximize sales opportunities.
Must have reliable transportation to travel to partner locations.
Preferred Bachelor's degree (B.A.) from a four-year college or university
RELATED WORK EXPERIENCE
One to two years related experience and/or training; or equivalent combination of education and experience
Weekly field rides with account reps, bi-weekly site visits to management locations and division-wide travel required
The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
FCC Unit: 13557 Business Unit: Marketing