Specialty Care Coordinator Tech

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #LI-LZ1

What you will be doing

Our Riverview Office has an opening as Pharmacy Technician, Specialty Care. Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff.

The position will be based in our Riverview Office located at 500 E. Baybrook Court, Boise, ID, 83706, or one of our main regional offices.

Main responsibilities

• Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.

• Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.

• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.

• Therapy Support (Pharmacy Care) -- Contacting patients and organizations to assure patients are completely protected with up-to-date immunization and marketing immunization services to organizations.

• Central Processing -- Documentation and billing of Medication Therapy Management services conducted in the pharmacies.

• Travel Health -- coordinating care for patients traveling overseas contracted with the company pharmacies to provide their immunizations before departure.

The salary range is $18.90 to $24.57 hourly. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays (8-9 days annually) bereavement pay and retirement benefits (such as 401(k) eligibility.

A copy of the full job description can be made available to you.

What we are searching for

• High school diploma or GED.

• Certified Pharmacy Technician.

We believe the successful candidate has these qualifications and experience:

• Two years' experience as a Pharmacy Technician

• Preferred experience with Albertsons or Safeway Pharmacies

• Experience in acquiring prior authorization from third party payers.

• Problem solving abilities and attention to details.

• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.

• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.

• Good computer skills including Microsoft Office

• Preferred experience with PDX, EPS and Enterprise

Physical Environment

• Some local and long-distance travel to divisions of responsibility

• Most work is performed in a temperature-controlled office environment

• Incumbent may sit for long periods of time at desk or computer terminal

• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday.

• Stooping, bending, twisting, and reaching may be required in completion of job duties

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).