Position Summary The Operations Specialist is responsible for providing support for the infrastructure of Medical Group of the Carolinas (MGC). Responsible for data collection activities associated with quality/process improvement initiatives, performing patient engagement monitoring activities, supporting MGC physician quality engagement activities, and providing practice management support. Job Responsibilities # Assist the Director with providing pertinent and reliable data to support effective decision making related to clinical, operational, and service activities in support of the mission and vision of the organization. # Identify appropriate resources necessary in obtaining valid, reliable information. # Utilize software applications for data collection and analysis. # Perform data collection activities for benchmarking, reporting, and trending. # Initiate driver diagram and action plan development to support performance improvement activities. # Establish effective working relationships with internal departments. # Assist with development and implementation of MGC standard operating procedures and job descriptions. # Serve as an educational resource for internal and external audiences by developing educational materials, delivering presentations, and disseminating data, as directed. # Participate in evaluation activities to determine the effectiveness of external vendors. # Perform a variety of administrative, operational, and planning activities. # Attend departmental and practice operations meetings, as assigned. # Perform other duties as assigned.
Minimum Requirements Education: High school graduate or equivalent.
Associate degree or higher. Experience: 3 years healthcare experience.
1-2 years clinical experience.
Spartanburg Regional Medical Center