Specialist, Studio Operations
COTY Professional Beauty, Wella Studio
New York, NY
Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.
MISSION AND RESPONSIBILITIES
We are actively looking for a Studio Operations Specialist. This is a diverse role that delivers business results through work ranging from customer service to managing daily operations in the Wella Studio.
The Wella Studio offers premier education to beauty professionals in world class destinations. Our Operations Specialists are critical to enabling the end to end guest experience.
Deliver revenue targets for seminars and merchandise through excellent customer service both in person and phone/email, upselling seminar registrations
Build awareness of Studio offerings through building local network of potential customers and maximizing marketing tools
Manage Studio space to maximize utilization
Seminar preparation includes booking talent, support staff, models, catering and various vendors, preparing seminar rooms and common spaces for attendees
Manage P&Ls for each seminar, including payments and reconciliation
Manage model database including recruiting, booking and payments of both seminar and professional models
Manage & replenish inventory (Supplies and Merchandise), including reporting
Lead contact for coordinating Custom events, including logistics and budget management
Lead contact for key vendors, including facilities and digital systems
Minimum 2 years Customer Service experience
Strong analytical skills and proficient with finance/accounting practices
Proficient digital skills, particularly MS Office
Beauty industry experience preferred
Ability to work independently, under general direction and create organized work plans that maximize results
Ability to think creatively and exercise good business judgment
Ability to be flexible, multi-task, have strong organizational, communication and leadership skills to meet strict deadlines and manage multiple projects
Able to work flexible schedule including nights and weekends
Available to travel up to 10%
Friendly, outgoing personality and strong writing skills to enable positive customer interactions in person and via email
We are Coty and our people make us who we are.
It's important that we find individuals who are a great fit for our business, not just for us but for you too. We want people to thrive here and, if you are the right culture fit with us and we with you, you'll be able to shine and achieve beyond your own expectations.
For us, beauty is and beauty does. We are very focused because we all want the same thing: to help our consumers celebrate and liberate the diversity of their beauty and that takes creativity, excellence and radical thinking we are here to disrupt the beauty industry on behalf of consumers and you need to want to join that mission to succeed here.
We have an energetic intensity about us. We're quite relentless in our determination to deliver, always accountable for our actions and tenacious. We will not be beaten by obstacles.
Responding quickly with agile thinking to business challenges and opportunities is second nature to us. We like it that way as it means we can be creative and find new ways to make things happen fast. Colleagues will expect it of you and you'll expect it of them we're a team and we help each other. We're all in it together irrespective of level or part of the business.
We always go the extra mile, pushing the boundaries to be that best partner we can be to our customers and to excite and delight our consumers.
When you join Coty, you become part of a vibrantly diverse and energetic group who have fun in an intense sort of way. Because we're not just here for the ride, we want to change things.
Interested in this opportunity? Please submit your application by going to the careers site at www.coty.com
Coty's purpose is to celebrate and liberate the diversity of our consumers' beauty. Aligned to this is our mission to strive over time to become the global industry leader by being the clear challenger in beauty, delighting consumers and creating long term shareholder value.
We are one of the world's largest beauty companies with approximately $9 billion in revenue, and our strong entrepreneurial heritage has created an iconic portfolio of leading beauty brands.
As the global leader in fragrance, a strong number two in professional salon hair color & styling, and number three in color cosmetics, we operate across three divisions:
Coty Consumer Beauty: focused on color cosmetics, retail hair colouring and styling products, body care and mass fragrances sold primarily in the mass retail channels with brands such as COVERGIRL, Max Factor and Rimmel
Coty Luxury: focused on prestige fragrances and skincare with brands such as Calvin Klein, Marc Jacobs, Hugo Boss, Gucci and philosophy
Coty Professional Beauty: focused on servicing salon owners and professionals in both hair and nail with brands such as Wella Professionals, Sebastian Professional, OPI and ghd
Coty is a truly global player with over 20,000 employees, operations in more than 40 countries in Asia, Latin America, Australia, Middle East and Africa, as well as Europe and North America and products sold in over 130 countries and territories. Our headquarters are in London, New York, Geneva and Paris.
Want to know more?
For additional information about Coty Inc., please visit www.coty.com.
Equal Employment Opportunities
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.