United Airlines Houston , TX 77020
Posted 1 week ago
Description
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Key Responsibilities:
Deliver AQP curricula training
Deliver IOTM curricula training
Perform duties of a flight attendant through active flying
Complete AQP Announced and Unannounced Line Check Evaluations
Complete Service Line Checks
Serve as onboard Safety and Service flight attendant mentor
Conduct safety-related training events at flight attendant bases
Conduct customer service curricula training
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
Minimum Qualifications:
Required to attend and successfully complete United's flight attendant training to earn FAA certification if not currently qualified. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to obtain and maintain flight qualifications may result in termination.
Willingness to align with flight attendant tattoo guidelines. Tattoos are not permitted on the head, neck, or hands, including behind the ear
Ability to complete instructor qualification trainings and ongoing qualification maintenance requirements
High school diploma
Teaching experience
United Airlines flight attendant qualification (minimum 1-year active service and in good standing)
Strong working knowledge of LINK-eFAOM, Inflight Policies and Procedures Manual (IPPM), Content Locker, etc.
Excellent Crew Resource Management (CRM) and Emotional Intelligence (EI) skills
Excellent verbal and written communication skills
Able to work both independently and in a team environment
Commitment to Working Together Guidelines and treating each other with dignity and respect
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Ability to be assigned monthly schedule with non-fixed days off and variable work shifts, including nights, weekends and holidays
Perform and evaluate water drills in an aquatic center, which requires boarding a life raft on the water, among other tasks
Preferred Qualifications:
Bachelor's degree
Management experience
AQP qualified instructor/evaluator
Working knowledge of CFR Part 121 regulations, Advanced Qualification Programs, the Aircraft Operators Standard Security Program and United flight attendant responsibilities and procedures
Experience with public speaking to small and large groups
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer
United Airlines