Specialist Iii, Concurrent Enrollment (Part Time)

This position is responsible for assisting Concurrent Enrollment adjunct instructors, assisting content liaisons, maintaining instructor records, and providing back-up for student/parent phone calls and walk-ins. This position primarily works with high school instructors and SLCC staff to help answer questions and concerns regarding applying to teach college courses at the high school and instructor responsibilities. Will have some contact with students, parents, and high school staff and assist them with questions and concerns regarding admission, registration, tuition payments, grades, and appeals.

Essential Responsibilities and Duties

• Phone, e-mail, and walk-in support for Concurrent Enrollment adjunct instructors and liaisons

• Track and move instructor applications through application process

• E-mail approval letters to instructors and liaisons

• Setup new instructors in Banner

• Update instructor information in MyCE

• Provide assistance for other CE office staff with student, parent, and high school staff calls during busy times.

• Use Excel to update instructor training, liaison visits, and annual agreement data on data dashboard

• Use Outlook to send e-mail reminders to instructors regarding entering grades, deadlines, and training

• Assist with planning, setup, and check-in of annual teacher event

• Track and update liaison and associate dean records in MyCE

• Check for and report instructor and liaison webpage discrepancies.

• Other duties as assigned

Essential Responsibilities and Duties Continued Minimum Qualifications

• High school diploma or GED
• 1 year of work experience

Preferred Qualifications

• Experience working in customer service

• Experience working with diverse populations

• Experience in higher education, either as a student or as an employee

Knowledge, Skills & Abilities

• Ability to set priorities and organize tasks

• Knowledge of general office procedures

• Knowledge of college policies and procedures

• Ability to grow, adapt, take direction and work independently when necessary

• Problem solving, and decision-making skills

• Knowledge of Microsoft Office Suite

• Knowledge of business English, math, writing, spelling, punctuation, and vocabulary

• Excellent customer relations and telephone skills

• Ability to work well as a team and collaborate effectively

• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College

• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Non-Essential Responsibilities and Duties Special Instructions SLCC Highlights

Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position may require the successful completion of a criminal background check.