Specialist, Clinical Informatics

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

Essential Job functions:

• Responsible for implementing, optimizing, maintaining and monitoring the standardization of workflows across the organization that will support PCMH and population health management.

• Act as a lead resource on the clinical services workflow committee and bridge the workflows to ensure the highest efficiency for provider and support staff interactions.

• Reviews, implements and evaluates clinical workflows that address upgrades, roll outs and acquisitions.

• Provide leadership and serve as a facilitator to other departments.

• Analyze and interpret patient, nursing, or information systems data to improve nursing, medical services and standards of patient care.

• Test, implement, and evaluate new or modified informatics solutions, data structures, and decision-support mechanisms that are relevant to the medical care of patients.

• Assists in updating clinical education material according to changes in guidelines, requirements and workflows

• Ensures policies and procedures are properly communicated in education curriculum, materials and instructed workflows, following regulatory, and competency requirements (i.e., blood pressure competencies, injection competencies, etc.) and professional growth needs of staff.

• Ensure maintenance of document standardization through the use of model documents, templates and appropriate peer review.

• Develop strategies, policies or procedures for introducing, evaluating or modifying information technology applied to nursing practice, medical practice, administration or education.

• Coordinate with Clinical, Marketing, and Operations management to identify goals and scope of clinical projects. Manage and execute the overall project scope and timelines.

• Conducts clinical competencies with new and existing staff and coordinates with Clinical Supervisors/Clinical Practice Managers to re-evaluate skills and techniques and provide reinforcement of best practice when needed

• Provides constructive feedback and fosters a positive moral for the care team

• Maintains current knowledge of system and application functionality including upgrades, enhancements and new roll outs that need to be included in staff training and education

• Maintains accurate documentation of clinical staff education and provides feedback to supervisors and managers as applicable

• Assists in the administration and tracking of students through various approved programs

o Keeps student tracking document up-to-date

o Coordinates students' rotation with department, including modified orientation and first day priorities

o Main point of contact for all students and school affiliations

General Job functions:

• Develop training programs for health information technology and standards of care, creating operating manuals as needed.

• Read current literature, talk with colleagues, and participate in professional organizations or conferences to keep abreast of developments in the health care industry.

• Determines impact of new initiatives and ensures alignment with the organizational long-term strategic direction and objectives.

• Recognizes and performs duties which need to be performed although not directly assigned.

• Acts as a role model and mentor, providing instruction, guidance, clinical and emotional support to staff

• Serves as a resource and consultant to promote professional and technical development and provide clarification of role expectations in the clinical setting

• Able to work in a dynamic environment

• Flexible and able to adapt to changing needs of organization

Environmental Risks:

• Allergens: dust, mold and/or pollen

• Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

• Bachelor's Degree preferred.

• Valid OR RN license

• BLS certification

• Minimum of 3- 5 years of nursing experience

• Ability to communicate in English, both orally and in writing.

• Ability to use Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.

• Ability to use Standard Office Technology in a Window based environment preferred.

Travel - Position will require at a minimum 30% travel to multiple locations for focused training

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.