Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!
Position: Specialist, Cash Wrap
Department: Remote Store Operations
Reports to: Assistant Store Manager
Direct Reports: Yes
FLSA Status: Non-Exempt
Location: 602 Briarwood Circle, D101A, Ann Arbor, MI 48108
The Cash wrap Specialist will support the ongoing success of all operational and service function within the store which includes all aspects of the customer service experience, cash handling procedures, and POS maintenance while fostering teamwork.
Lead the customer service experience by setting the pace and standards for all employees and promoting company programs at the cash wrap and sales floor while providing feedback to Associates.
Ensure that POS have been reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
Partner with Visual Merchandising team to ensure proper flexing and maintenance of merchandise presentation.
Support and coordinate feedback from the Leader on Duty.
Understand and utilize sales reports to direct and prioritize tasks.