Specialist 1, Non-Contracted Patient Accounts

Davita Malvern , PA 19355

Posted 1 month ago

Do you want to grow your career in the healthcare industry? We are currently seeking and interviewing ambitious and team-oriented, analytically-minded individuals who enjoy problem-solving and researching in a fast-paced and FUN work environment!

DaVita is currently looking for a Patient Account Specialist. Individuals who excel in this role are highly ambitious, results driven, and comfortable thinking "outside the box". In this role you will develop and maintain relationships with insurance companies as well as other key teammates within our Village. Acting on behalf of DaVita and our patients you will work to maximize reimbursement from insurance companies on outstanding account balances by researching and performing root cause analysis on problem accounts as well as identifying emerging payer behaviors and trends.

Individuals in this role work with Insurance Payers to research and resolve accounts on behalf of our first-class patients. While research and resolution is often conducted by phone, resolution is also achieved through email and insurance carrier portals.

Identify trends and perform root cause analysis on unpaid and underpaid claims

Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor

Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives


  • High school diploma or GED, required

  • Associates or Bachelor's degree, highly preferred

  • Ability to research and problem solve, using analytical and critical thinking skills

  • Healthcare and medical billing/collections experience is preferred

  • Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook

  • Demonstrated history of resolving challenging issues

  • Deeply built values of TEAM!

What's in it for you? Here's what we bring to the table:

  • A Fun, relationships-based culture-patient- and teammate-driven team

  • Working for a FORTUNE 200 company stability-as the nation's largest independent provider of dialysis services

  • Receive award winning training, as note in Training Magazine Top 125 award-winning education

  • Opportunity for multiple career paths across a variety of cutting-edge modalities

  • Rewards for your STELLAR performance

  • Clinical outcomes consistently ranked above the national average-treating more than one-third of the dialysis population (that's approximately 100,000 patients!)

  • Exceptional benefits-including the healthcare industry's most generous profit sharing program

Here is what you can expect when you join our Village:

  • A "community first, company second" culture based on Core Values that really matter.

  • Clinical outcomes consistently ranked above the national average.

  • Award-winning education and training across multiple career paths to help you reach your potential.

  • Performance-based rewards based on stellar individual and team contributions.

  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

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Specialist 1, Non-Contracted Patient Accounts