Special Servicing Project Analyst I

Bank OZK Ozark , AR 72949

Posted 6 days ago

Basic Qualifications:

  • Minimum of two years' experience with Microsoft Office, including Microsoft Word, Excel and Outlook.

  • High school diploma or equivalent required, Bachelor's Degree preferred

  • Minimum one (1) year administrative/clerical experience

Job Purpose and Scope:

Under general direction, provide analytical support to the EVP of Loan Administration while working with varying levels of personnel and management to implement projects and manage the existing loan portfolio in the core.

Essential Job Functions:

  • Perform complex duties and provide analytical support to EVP of Loan Administration.

  • Assist the EVP of Loan Administration with orchestrating mergers and acquisitions of core banking systems facilitating the mapping, testing and balancing components related to Loan Administration; minimizing out of balance scenarios and ensuring accurate core conversions.

  • Assist the EVP of Loan Administration in the development and testing of process and software to meet current and future lending personnel needs.

  • Research, analyze and provide accurate reporting using bank's core software and other resources in an accurate and timely manner.

  • Timely analysis and submission of documentation and data requested from government agencies.

  • Service for bought and sold participations ensuring payment are posted correctly and remitted to participants in a timely and accurate manner.

  • Produce accurate, thorough and timely work, while meeting commitments and following policies and procedures.

  • Handle lending personnel calls identifying, reporting, researching and problem resolution.

  • Develops and maintains complex loan reports; analyzes loan data for upper management utilizing Business Analytic reports and other software including Microsoft Excel.

  • Reviews daily loan reports for accuracy and to mitigate fraudulent activity in core systems.

  • Manage and work on multiple projects simultaneously with varying responsibility and complexity.

  • Maintains customer confidentiality at all times.

  • Regular, good and punctual attendance to work.

  • Adhere to all Bank policy, practice and procedure.

  • Periodic travel on company business

  • Perform other related duties as assigned.

Knowledge, Skill & Abilities:

  • Excellent computer skills

  • Ability to analyze and comprehend complex sets of data.

  • Ability to handle confidential information professionally.

  • Excellent written and verbal communication skills.

  • Ability to multi-task and manage projects in various stages.

  • Ability to work under minimal supervision and be self-motivated.

  • Ability to work well under pressure and with deadlines.

  • Follow established bank policies and procedures.

  • Manage competing demands.

  • Knowledge of administrative and clerical procedures.

  • Exhibit high level of proficiency with Microsoft suite of products, primarily Word and Excel; with emphasis in Excel.

  • High attention to detail with exceptional organizational and time management skill.

  • Proven ability to adapt well to change.

  • Ability to learn and perform in a fast-paced environment.

  • Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.

  • Possess strong problem/analytical solving skills involving several known variables in situations of a routine nature.

  • Ability to read, write, and understand simple instructions, short correspondence, notes, letters routine reports and correspondence.

  • Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to effectively communicate information and respond to questions in person-to-person and other employees of the organization.

Equipment Used in Job Performance/Working Environment:

  • Microsoft Windows based personal computer, multiple monitors

  • Multi-function device scan, copy, facsimile

  • Telephone

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Special Servicing Project Analyst I

Bank OZK