Special Projects Outreach Lead

The City of New York's Public Engagement Unit (PEU) connects New Yorkers to key City services by meeting people where they are - at their doors, in their communities, on their phones, and in their social media feeds. We combine that proactive outreach with long-term case management, breaking down bureaucratic barriers to better serve those who are struggling with a range of hardships - from homelessness and eviction to lack of health insurance, food insecurity, and much more.

Our Special Projects Team (SPT) is our most flexible outreach team. We take on a variety of new projects, based on the City's most urgent priorities. As the City's in-house "campaign" experts, we spend our days fanning out all over the city, using agile and creative outreach strategies to serve New Yorkers in need. No two weeks are the same.

SPT is seeking one (1) Community Coordinator to function as a Special Projects Outreach Lead to join the organization.

Their primary role is managing and motivating a 6-person team of Outreach Specialists. The Outreach Lead will report to the Special Projects Director and will frequently collaborate with other teams at PEU and across other City agencies.

The Special Projects Outreach Lead will:

• Manage a team of six Outreach Specialists, coordinating their activities and motivating them in their work.

• Ensure that daily and weekly outreach goals are met and report up the chain of command on those goals.

• Provide programmatic support and logistical planning for Outreach teams and the Outreach Directors.

• Identify opportunities for new relationships and collaboration with relevant community stakeholders.

• Prepare and deliver presentations at meetings, events, and other community gatherings.

• Lead trainings for staff and community stakeholders.

• Maintain records of events, projects, and referrals to teams using a variety of technologies.

Salary Range:

$74,358 (Annual)

Work Location(s):

Manhattan

2322 3rd Avenue, New York, NY

Hours/Schedule:

Tuesday

• Saturday 9am

• 5pm

Minimum Qualifications

1.A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2.High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3.Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

This role requires a high degree of flexibility, as we are often pulled into projects that need "above and beyond" service. Extroverts thrive here successful candidates love talking to people and are not afraid to knock on a stranger's door. Successful candidates will have demonstrated experience running a team, preferably of outreach, field or campaign staff. If you have the requisite skills and experience, and you enjoy being out in the community, speaking to New Yorkers and bringing them life-changing services and benefits, we encourage you to apply.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.