Special Programs Coordinator - Business Analytics And Statistics

University Of Tennessee Knoxville , TN 37902

Posted 2 months ago


Regular Full-Time, Non-exempt, Market Range 06

The Special Programs Coordinator has split reporting - 50% to the BA Corporate Partnership Program and 50% to the JTV Center

Reporting to the Director of Corporate Partnerships, the Coordinator provides administrative and operational support to the department's corporate partnership program. Major areas of responsibility include: interfacing directly with corporate partners, who are typically VPs of multinational organizations, ensuring their needs are met across a wide range of circumstances; individual responsibility for planning, organizing, and implementing all aspects of one national conference and two advisory board meetings per year, as well as numerous other meetings and events; receiving and processing annual gifts from corporate partners.

Reporting to the Executive Director of the JTV Center, the Coordinator oversees and executes daily operations, scheduling, and administrative tasks for the JTV Center. Major areas of responsibility include fiscal management, analysis, and procurement; individual responsibility for planning, organizing, and implementing meetings and special events; routine and one-off administrative duties.

Who we're looking for:

Given this is a new position with a dual appointment, we are looking for a person that likes variety in their day-to-day tasks, enjoys being creative and starting projects from scratch.


  • External Stakeholder Relations

  • Serve as point of contact for ongoing relationship with corporate partners. Interface with executive-level stakeholders to shepherd new and ongoing initiatives. Interpret requests and apply university policy to find solutions and achieve outcomes.

  • Research university policy and procedure guidelines, synthesize findings, and make recommendations for action in response to requests from partners.

  • Attend meetings with Director and Partners, providing expert policy and process guidance.

  • Maintain database of current and prospective partners, tracking hiring and research needs and ensuring annual gifts are paid.

  • Serve as connection point between department and corporate partners to promote hiring of recent graduates.

  • Utilizing multiple web interfaces and different processes for each organization, receive, process, and track annual gifts from partners.

  • Communicate with corporate partners and collaborate with University Development Office to ensure proper stewardship of gifts.

  • Create and maintain schedule to ensure follow-up with prospective partners.

  • Create and continually develop procedures and processes related to corporate partnership. Analyze partner activities to identify trends and opportunities for process improvement.

  • JTV Fiscal Management

  • Responsible for all financial management, budget planning, and forecasting for JTV Center funded by multiple endowed gifts which pay varying dividends each year.

  • Track, manage, forecast, and reconcile Center budgets on an ongoing basis; coordinate and influence annual budget creation process.

  • Conduct research and analysis to compose and present budget status and projection reports to Center and College leadership.

  • Represent Center in place of directors in making decisions about how funds are used based on program needs.

  • Possess complete knowledge of budget status at all times. Interpret and clearly communicate financial situation and implications to faculty directors.

  • Be familiar with gift agreements and ensure all expenses align with intentions of the gift.

  • Manage all aspects of ESP payments to faculty fellows and contract payments to external vendors, ensuring timeliness and accuracy.

  • Coordinate procurement of computers and other equipment required for Center operation.

  • JTV Center Operations

  • Manage daily operations of JTV Center.

  • Coordinate reservations for spaces within JTV Center.

  • Interface with college PR team to draft and edit press releases.

  • Conduct research, compile data, and draft reports for Center and College leadership.

  • Schedule meetings between student teams and faculty fellows.

  • Possess expert knowledge of Canvas travel system and coordinate all aspect of travel for department faculty, staff, students, and guests.

  • Provide administrative support to Executive Director as needed.

  • Other duties as assigned.

  • Event Planning and Execution

  • Independently plan, organize, and execute all aspects of meetings and special events to include one national conference, two advisory board meetings, and numerous other events and meetings each year.

  • Coordinate and ensure execution of all event logistics: registration, travel and lodging, space reservation, catering, A/V, and other elements as required.

  • Arrange travel and lodging and process reimbursements for guest speakers.

  • Attend events, which may occur outside standard business hours, to ensure event success and preempt or intercept issues that arise.


Required Qualifications and Experience:

  • High school diploma plus 5 years' related experience in a professional office setting, including budgeting, accounting, or related financial experience
  • OR-
  • Bachelor's degree in business, accounting, or related field plus 2 years' experience in a professional office setting

Preferred Qualifications and Experience:

  • Bachelor's degree preferred

  • Experience with donor/partner stewardship and database management

  • Experience with research, data management, and report creation

  • Experience creating and implementing new processes

  • Experience in a higher education and/or non-profit setting

  • Experience working directly with executive-level stakeholders

  • Experience with event planning and execution

Knowledge, Skills and Abilities:


  • Knowledge of applicable university policies and procedures

  • Knowledge of generally accepted accounting principals

  • Excellent written and verbal communication skills

  • Excellent organization and time management skills

  • Technical skills including Microsoft Office suite and database management

  • Ability to lead and influence within an organization

  • Ability to conduct research and synthesize information into reports

  • Ability to establish and cultivate relationships with donors and executive-level corporate partners, representing department with professionalism

  • Ability to exercise excellent judgment in ambiguous situations

  • Ability to successfully work as a member of a team

  • Ability to prioritize, multi-task, and respond quickly and accurately to inquiries and requests

Application Process:

The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.

Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865)974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

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Special Programs Coordinator - Business Analytics And Statistics

University Of Tennessee