Special Markets Assistant

Hachette Book Group USA New York , NY 10007

Posted 3 months ago

SUMMARY:

The primary function of the Special Markets Assistant is to support the Special Markets department through administrative tasks, customer service, and account research to all non- traditional channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide customer service for existing and new accounts, including questions on inventory, pricing, title information, and order tracking

  • Process orders on a daily basis

  • Support the Special Markets team in preparing for sales calls

  • Create and run sales reports; analyze data and highlight trends

  • Solicit new accounts by researching catalogers, direct marketers, premium, wholesalers, retail outlets, subscription boxes, and websites to obtain new business

  • Setting up new accounts in the HBG system

  • Update the Special Markets mailing list and database on a regular basis

  • Manage calendars, domestic and international travel arrangements and expense reports

  • Perform general administrative support including mailings, photocopying, and answering phones

  • Assist with sales related projects and initiatives as assigned

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • Prior experience in a fast-paced sales department preferred

  • Excellent organizational, prioritization, and follow-up skills

  • Must be detail oriented and capable to perform multiple tasks on a daily basis

  • Proficient with MS Word, Microsoft Excel (Vlookup/ Pivot), Powerpoint, Outlook and databases

  • Analytical skills and ability to work with numbers

  • Solid written and verbal communication skills

  • Ability to take initiative and support a team in a busy work environment

  • Ability to communicate and interact professionally with accounts, clients, and upper management

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Special Markets Assistant

Hachette Book Group USA