Special Events Intern

JOB DESCRIPTIONCity of Allentown

Internship Description

Class Title: Special Events Intern

Compensation: $15.00 per hour

Department: Department of Parks and Recreation

Bureau: Special Events

GENERAL PURPOSE

To assist in the operations of various City of Allentown Special Events such as Lights in the Parkway, Halloweekend, 4th of July, Classics and Cruisers and other city run events as needed.

SUPERVISION RECEIVED

Works under the supervision of the Special Events Manager and / or Special Events Coordinator and / or the Director of Parks and Recreation as needed.

SUPERVISION EXERCISED

None

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the onsite operations of various City of Allentown run Special Events.

• Work closely with volunteers, vendors, entertainers, and City Staff from various departments.

• Be on site for city run Special Events for the duration of set up, event operations and tear down.

• Meets the attendance requirements of the position, which calls for a flexible work schedule, including evenings, weekends, and holidays.

• Provide quality and effective customer service with courtesy and understanding to City customers, citizens and internal departments.

• Meet with Special Event Manager and/or Special Event Coordinator on a regular basis regarding upcoming event needs.

• Must be able to be self-motivated and work remotely when needed.

• Performs related work as may be required.

MINIMUM QUALIFICATIONS

Education and Experience:

(A) High School Diploma or equivalent

(B) Pursuing Associates or bachelor's degree in Recreation, Park and Tourism Management and/or Event Management or a related field at an accredited University

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

(A) Ability to exercise strong customer service skills.

(B) Strong knowledge of all Microsoft Office applications.

(C) Ability to assist in marketing and advertising effectively (websites/social media/print/mail).

(D) Ability to cooperate with private and public agencies and public to organize and conduct effective events.

(E) Ability to work independently.

(F) Ability to deal with and interact with the public using diplomacy.

(G) Ability to develop marketing materials.

(H) Ability to keep and organize detailed records.

(I) Interact effectively with city staff, volunteers, vendors and entertainers.

(J) Communicate effectively both verbally and in writing with individuals and groups with diplomacy and professionalism.

(K) Exercise sound judgment and flexibility.

(L) Ability to understand and follow moderately complex oral and written instructions.

(M) Ability to prioritize work assignments, handle multiple tasks and projects, resulting in work being performed in the most efficient and timely manner.

(N) Excellent problem-solving skills.

TOOLS AND EQUIPMENT USED

Requires intensive daily use of personal computer, telephone, copier, scanner, and other office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit, talk and hear. The employee is required to walk; use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms. Performs work outdoors in various weather conditions. Must have stamina to occasionally stand and walk for a minimum of four (4) hours.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet but can become loud based on seasonal recreation activities.

SELECTION GUIDELINES

Candidates will be required to attend an oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.