Purpose of Your Job Position
As a Consulate Health Care employee, you are entrusted with the responsibility of carrying out your daily tasks and assigned duties while demonstrating Consulate's Core Values of Compassion, Honesty, Integrity, Respect and Passion. You are expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.
The primary purpose of your job position is to coordinate legal efforts relating to collection of health care accounts receivable. Acts as a liaison between the business office, external legal council and internal legal department in our effort to collect accounts receivable.
As Special Accounts Recovery Paralegal, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for coordinating legal efforts relating to collection of health care accounts receivable.
This position is a non-supervisor function. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties.
You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time, for any reason.
Duties and Responsibilities1. Work closely with the skilled nursing facilities to identify Private Pay and Medicaid pending accounts receivable requiring legal action and initiates appropriate collection efforts.2.
Coordinate collection efforts with internal and outside legal council.3. Coordinate collection efforts with collection agencies, including reconciliation of outstanding receivables.4. Research federal and state to state compliance on health care lien laws and collection regulations.5.
Review and evaluate assigned delinquent account files for appropriate collection action.6. Research and verify debtor assets as necessary.7. Interface with attorneys and or 3rd parties to negotiate and monitor payment plans not requiring litigation.8.
Prepare and process garnishment arrangements.9. Prepare documentation and draft replies for inbound complaint and dispute letters related to collections.10. Prepare proper legal, court and other documents in a timely manner.11.
Process and maintain probate and bankruptcy accounts to include verification of accounts that are included in the debtors bankruptcy claim or the decedents probate.12. Obtain documentation from clients concerning accounts that are being considered for legal action, including information about the debtor, invoices, statements, promissory notes, payments and other correspondence13. Receive very general guidance with respect to overall objectives; work is usually quite independent of others; operate within region or department policy guidelines using independent judgment in achieving assigned objectives.14.
Participate in proactive team efforts to achieve departmental and company goals.15. Provide leadership to others through example and sharing of knowledge/skill.16. Embrace Consulate Health Care's five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into daily job function.17.
Demonstrate respect and compassion in every interaction.18. Conduct oneself with the highest degree of honesty and integrity in every interaction.19. Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors.20. Perform all other business-related duties as assigned.
Education/Experience Associates degree or equivalent from two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of both education and experience. Must possess (2) years experience as a paralegal, preferably in the field of debt collections. Two (2) years health care billing and collections experience preferred.
Specific Requirements Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.
Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations to top management, public groups and boards of directors. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Proficient personal computer skills to include electronic mail, record keeping, routine database activity, word processing, spreadsheet applications, graphics, etc. Prioritize, organize and delegate assignments. Must possess excellent interpersonal, coordinating, and organizational skills.
Must be able to manage multiple tasks at one time. Must be able to read, write, speak, and understand the English language and possess good communication skills.
Must possess the ability to make independent decisions when circumstances warrant such action.
Must demonstrate the knowledge and skills necessary to provide training appropriate to the age-related needs of the residents served. Must be a supportive team member, contribute to and be an example of teamwork and team concept. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
Must possess leadership and supervisory ability and the willingness to work harmoniously with other personnel. Must be willing to seek out new methods and principles and be willing to incorporate them into existing training practices. Must possess the ability to plan and develop new programs.
Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult residents and staff. Must be able to relate information concerning a resident's condition. Must not pose a direct threat to the health or safety to other individuals in the workplace.
Where Will Compassion Take You?
At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow.
Compassionate hearts and passionate dedication these two qualities shine in our team members and provide the foundation for our mission of "Providing Service With Our Hearts and Hands". The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.
Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer's and dementia care.
24-hour skilled nursing care
Comprehensive post-acute care
Physical, Occupational and Speech therapies
"Your Journey Home" short-term rehab program
Alzheimer's and dementia care
Care for medically-complex patients
Consulate Health Care